Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Canva unveils deep ChatGPT integration for seamless AI design
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ai
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ai models
Canva has integrated OpenAI's ChatGPT, enabling users to streamline design workflows with AI-powered context-aware tools directly within its platform.
Celonis named global process mining leader by Everest Group assessment
Last week
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crm
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data analytics
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digital transformation
Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.
ReliaQuest launches GreyMatter automation to speed threat response
Last week
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uc
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cloud security
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advanced persistent threat protection
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
Genesys unveils AI Studio to power safe, scalable virtual agents
Last week
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digital transformation
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cx
Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.
Meliora invests in five new generative AI startups worldwide
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genai
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Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.
Josys launches AI SaaS risk tool & boosts identity automation
Last week
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data protection
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cloud security
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mdm
Josys launches AI-powered SaaS Risk Analyzer to automate software risk assessments, plus new identity workflows, enhancing IT control and governance.
Salesforce unveils Agentforce 3 to accelerate enterprise AI adoption
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uc
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siem
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hyperscale
Salesforce launches Agentforce 3 to help enterprises scale AI adoption with enhanced control, interoperability, and real-time hybrid workforce insights.
Alexi launches private cloud AI to boost data privacy for law firms
Last week
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data protection
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private cloud
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encryption
Alexi launches Private Cloud AI to enhance data privacy and compliance for North American law firms, offering tailored, secure AI environments for legal teams.
Ramsey McGrory named President of Prisma to drive AI growth
Last week
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martech
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rpa
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omnichannel
Ramsey McGrory has been named President of Prisma at Mediaocean, to lead AI-driven growth and platform innovation in global media buying.
Make unveils Make Grid for real-time automation & AI mapping
Last week
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saas
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digital transformation
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rpa
Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.
JAGGAER unveils JAI AI platform to transform procurement tasks
Last week
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rpa
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supply chain
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genai
JAGGAER launches JAI, an AI platform enhancing procurement with human-guided orchestration for smarter, integrated task management and decision support.
Over 40% of agentic AI projects set for cancellation by 2027
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digital transformation
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rpa
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risk & compliance
Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.
Holding Redlich launches Cicero AI platform pilot with Automatise
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data protection
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digital transformation
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rpa
Holding Redlich has begun a two-month pilot of Automatise's Cicero AI platform to enhance efficiency and data security across key legal practice groups nationwide.
Exclusive: Zoho pushes AI frontier with privacy-first agentic tools
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crm
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mfa
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rpa
Zoho launches privacy-first AI agents that automate complex tasks, enhancing business workflows without compromising customer data security or adding extra costs.
Okta launches Cross App Access to boost AI security in firms
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firewalls
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digital transformation
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network security
Okta has launched Cross App Access to enhance enterprise AI security by giving IT teams central control and visibility over AI agent interactions with apps.
Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
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digital transformation
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rpa
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supply chain
UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.
PIXI unveils AI platform to transform luxury travel content
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rpa
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gen z
PIXI launches AI platform to transform luxury travel marketing, offering hotels and advisors instant access to curated, secure visual content globally.
Schofield Sweeney adopts NetDocuments to boost client service
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document management
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migration
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digital transformation
Schofield Sweeney has adopted NetDocuments to enhance client service and support growth across its four UK offices with improved document access and collaboration.
rebuy boosts device repair automation & transparency with Camunda
Last month
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smartphones
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digital transformation
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cx
rebuy partners with Camunda to automate device repair processes, enhancing transparency and efficiency across its refurbishment operations in Europe.
Zoho unveils Zia Hubs to enhance AI business data analysis
Last month
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document management
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digital transformation
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ecm
Zoho launches Zia Hubs within WorkDrive to simplify analysis of unstructured business data, enhancing AI-driven insights across varied file formats globally by late 2025.