Voice stories
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.
By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for ANZ.
Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.
VeloCloud has unveiled what it calls an 'industry-first' SD-WAN solution to include Voice Quality Monitoring (VQM) capability.
Adobe's innovation suite grows with XD, Project Felix, and Vocal set to revolutionise design, 3D art, and audio editing.
Zendesk launches Basic Voice offering reliable phone support for companies of any size as part of its omnichannel support strategy.
Blackboard partners with VoiceThread to enhance communication for learners and instructors with video, voice and text commenting.
Connect NZ, a voice, video and IT company, has partnered with cloud PBX phone system provider Vadacom to help SMEs achieve more.
More workers are relying on mobile devices for their jobs, driving the adoption of Voice over Wi-Fi (VoWiFi; according to Wavelink.
After its success with a Canterbury utility's DMR network, Christchurch-based Tait Communications is now setting sights on the global utilities market.
Lexel Lync Online is the perfect solution for SMBs in New Zealand, offering a cloud-based unified communications and telephony solution.
Vodafone has upgraded its 4G Calling programme to provide 'crisper, clearer' phonecalls for Vodafone customers.
Christchurch startup Vxt, founded by University of Canterbury students, seeks to end voicemail woes with an app converting messages to text.
Vodafone introduces 4G VoLTE calling in Auckland, with Wellington, Christchurch, and Queenstown to follow in December, promising faster, clearer calls.
Kiwi telco Spark has partnered with Ericsson to launch a next-generation fully digital voice network technology called IP Multimedia Subsystem (IMS).
Microsoft NZ has launched a new unit designed to help Kiwi partners build new practices, providing additional revenue and differentiation.
Recent changes to the telecommunications landscape have reduced margins on almost every product/service that the average ISP/telco sells.
