Voice of the Customer stories
Synology receives 4.7 rating in 2025 Gartner customer report
Tue, 19th Aug 2025
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voice of the customer
Synology earned a 4.7 out of 5 rating in Gartner’s 2025 Voice of the Customer report, reflecting strong user satisfaction in primary storage platforms.
Exclusive: How Telstra Health's digital tools are driving change in Australia’s healthcare
Mon, 14th Apr 2025
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voice of the customer
Telstra Health is revolutionising Australia's healthcare landscape with digital tools addressing workforce shortages and inequities, according to Jennifer Beer.
Sysdig appoints Gary Olson & Crendal Kear to executive team
Tue, 1st Apr 2025
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voice of the customer
Sysdig has appointed Gary Olson as Chief Revenue Officer and Crendal Kear as Chief Business Officer amid a 337% rise in user adoption of its AI-driven security technology.
Medallia unveils Fabrice Martin as new Chief Product Officer
Sat, 22nd Feb 2025
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voice of the customer
Medallia has appointed Fabrice Martin as Chief Product Officer, bringing over 30 years of experience to enhance its customer experience solutions.
Medallia named leader in Forrester's customer feedback wave
Wed, 20th Nov 2024
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voice of the customer
Medallia has been named a Leader in Forrester's Q4 2024 Customer Feedback Management Solutions evaluation, achieving top scores in key categories.
NICE recognised as 2024 Gartner Customers’ Choice for CCaaS
Tue, 19th Nov 2024
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voice of the customer
NICE has been recognised as a Customers’ Choice in the 2024 Gartner Peer Insights for Contact Center as a Service, marking its second accolade.
CI&T honoured in 2024 Gartner Peer Insights for software services
Wed, 14th Aug 2024
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voice of the customer
CI&T has been lauded in the 2024 Gartner Peer Insights Voice of the Customer for Custom Software Development Services, achieving a 4.8/5 rating and 100% recommendation rate.
SentinelOne earns top ratings in Gartner review for security
Wed, 3rd Jul 2024
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voice of the customer
SentinelOne’s Singularity Platform has been rated among the top in Gartner’s report, with 95% of users recommending it for enterprise security.
Radware named Strong Performer in 2024 Gartner WAAP report
Wed, 5th Jun 2024
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voice of the customer
Radware is recognised as a Strong Performer in Gartner’s 2024 WAAP report, with 99% of customers recommending its services.
Kissflow recognised in Gartner's established quadrant for 2024
Wed, 15th May 2024
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voice of the customer
Kissflow earns a spot in Gartner’s 2024 report in the Established Quadrant for Low-Code Platforms, gaining praise for user-friendly features and strong support.
Medallia secures top spot in Gartner's VoC platforms ranking
Tue, 26th Mar 2024
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voice of the customer
Medallia secures prime position for the third year in a row in the Gartner Magic Quadrant for Voice of Customer platforms, backed by a £750 million investment.
Qualtrics leads in Gartner VoC Magic Quadrant amidst AI push
Wed, 7th Feb 2024
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voice of the customer
Qualtrics dominates Gartner's 2024 VoC Magic Quadrant again, following a $500m investment allocated for future-proofing with AI innovations.
Dynatrace honoured as Customers' Choice in Gartner's 2023 APM report
Mon, 15th Jan 2024
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voice of the customer
Recognised in Gartner's 2023 APM report, Dynatrace excels for the 5th year running as Customers' Choice, achieving strong acknowledgment across Global Enterprise, Large Enterprise, and Finance Industry sectors.
Snaplogic wins big with Gartner Peer Insights Report
Tue, 11th Jul 2023
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voice of the customer
The latest Gartner Peer Insights Report reveals 98% of customers recommend Snaplogic, noting high customer satisfaction across application and data integration.