User experience (UX) stories - Page 34
Employee experience to take on even greater importance in 2022
Wed, 12th Jan 2022
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digital transformation
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hcm
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workplace culture
Digital platforms enable small businesses in Asia Pacific to become micro-multinational enterprises, engaging in cross-border operations for global buyers.
TX strategy crucial in transforming Govt services, report finds
Fri, 31st Dec 2021
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digital initiatives
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analyst report
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ux
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.
How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
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crm
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digital transformation
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cx
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.
F5 extends Shape Security portfolio to protect against account takeover attacks
Thu, 9th Dec 2021
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cloud services
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online fraud
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security
F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.
OpenText expands capabilities in latest Cloud Editions release
Fri, 12th Nov 2021
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supply chain
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risk & compliance
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opentext
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
Video: 10 Minute IT Jams - The rundown on Poly's headsets
Mon, 6th Sep 2021
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uc
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hybrid & remote work
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video conferencing
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
How should cloud-centric organisations prioritise data protection?
Tue, 1st Jun 2021
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malware
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iaas
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casb
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
The crucial role of digital experience in a successful eCommerce venture
Wed, 21st Apr 2021
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martech
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commerce systems
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open source
Developing a strong online relationship with the customer is a crucial part of doing business in the digital era.
Research finds top-ranked sites in Google result fail user experience test
Wed, 21st Apr 2021
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google
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cloud services
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websites
Research suggests that websites ranked in Googles top 20 search results fail to meet the user experience threshold.
How IT will lead digital transformations
Wed, 10th Feb 2021
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devops
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digital transformation
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cx
IT leaders are spearheading digital transformations to meet growing demands for personalised customer experiences, accelerated by the COVID-19 pandemic.
Agile and innovative teams are key to outstanding customer experiences
Wed, 16th Dec 2020
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crm
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devops
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cx
Businesses that thrived during the pandemic had one thing in common: excellent customer experiences. Here are three ways to enable better customer experiences.
How UX monitoring can transform remote access technologies
Mon, 7th Dec 2020
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virtualisation
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uc
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data analytics
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
Contentsquare expands ANZ presence with new offices in Melbourne and Sydney
Wed, 21st Oct 2020
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data analytics
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martech
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personalisation
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
Competing in the digital era: delivering better services with SD-WAN
Tue, 29th Sep 2020
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crm
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network infrastructure
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sd-wan
Fast and reliable internet connectivity is crucial for businesses in the digital era. SD-WAN can help improve customer experience and competitiveness.
Why UX is a critical part of technology success for SMBs
Fri, 6th Dec 2019
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crm
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cx
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martech
In the digital age, SMBs must fine-tune UX to meet rising customer expectations for seamless, personalized interactions.
Gartner's nine UX trends for 2020
Wed, 30th Oct 2019
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uc
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surveillance
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biometrics
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
Security risks of neglecting the workforce experience – Avaya
Fri, 28th Jun 2019
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avaya
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opinion
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cybersecurity strategy
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
Qualtrics grows market share in APJ
Wed, 12th Jun 2019
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crm
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cx
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martech
Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.
Invest in enterprise software UX & watch your people grow
Mon, 15th Oct 2018
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uc
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martech
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agentic ai
In today's digital era, we're seeing a big change of focus from UI to modern user experiences (UX) such as conversational UX and purpose-built UX.
How online retail businesses need to bundle security into customer experience
Mon, 8th Oct 2018
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crm
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mfa
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cx
eCommerce sites, in particular, are increasingly targeted by hackers due to the sensitive payment card information.