User experience (UX) stories
Taboola predicts five trends reshaping travel marketing
Yesterday
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data protection
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cx
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personalisation
Taboola forecasts 2026 travel marketing will hinge on personalisation, mobile-first booking, creator content, social search and first-party data.
Origami launches chat-based AI tool for sales leads
Last week
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cx
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martech
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rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Global Day of Unplugging pushes brands to cut noise
Last week
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data protection
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cx
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martech
Global Day of Unplugging puts pressure on brands to dial down digital noise and build more trusted, human and community-led connections.
Five red flags that suggest your AI content is actually hurting your rankings
Last week
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data analytics
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martech
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genai
Unedited AI content could soon tank your Google rankings; here are five warning signs your pages are hurting rather than helping.
New BS ISO 21800 aims to simplify online contracts
Last week
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Designing for reality: What my non-traditional path taught me about diversity in tech
Last week
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ai
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hybrid & remote work
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healthtech
A technologist's non-traditional path shows why true diversity is now critical to build trustworthy, inclusive AI and products that work in reality.
Google AI more negative than ChatGPT for brand reputation
Last week
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cx
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martech
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risk & compliance
AI search tools cast brands in starkly different lights, with Google skewing early negative and ChatGPT souring sentiment near purchase.
International Women's Day - women, confidence, and the credit gap
Last week
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fintech
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cx
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martech
Ahead of International Women's Day, new research exposes how shattered confidence, bias and complexity fuel a stubborn credit gap for women.
"Be confident, be true' - Farah's advice to women wanting to work in tech
Last week
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opinion
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gender diversity
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gender equality
Farah urges women in tech to own their expertise, stay true to themselves and deliver value to earn respect in male-dominated rooms.
Why women's influence in tech matters beyond headcount
Last week
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cx
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martech
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ai
International Women's Day in tech must go beyond hiring targets, giving women real power over what gets designed, funded and shipped.
Criteo becomes first adtech partner for ChatGPT ads
Last week
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
Women call for visibility & voice in cybersecurity
Last week
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risk & compliance
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cybersecurity
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recruitment
Women in cybersecurity demand real visibility and inclusion, warning that lack of female voices skews risk, products and leadership decisions.
Incode hits iBeta Level 3 with passive selfie liveness
Last week
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devops
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biometrics
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fintech
Incode claims first iBeta Level 3 PAD pass for passive selfie liveness on iOS and Android, reporting 0% error rates in testing.
TCS, Zscaler expand partnership with AI workspace suite
Last week
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
Building payments that work for everyone: Why diverse teams are the key to secure innovation
Last week
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biometrics
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crypto
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fintech
Diverse, psychologically safe teams are proving crucial to designing secure, seamless payment innovations that reflect real customers' lives.
Good technology starts with listening to the users, according to UX/UI human-centred designer
Last week
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data analytics
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digital transformation
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martech
A human-centred UX/UI designer says the most powerful tech solutions begin not with code or visuals, but with deep, disciplined listening.
PropTech must end the invisible admin tax on agents
Last week
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digital transformation
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partner programmes
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rpa
PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.
OpenAI unveils GPT-5.3 Instant with fewer refusals
Last week
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martech
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personalisation
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cdp
OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
Beyond the dashboard: Why context and clarity are the future of customer experience
Last week
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digital transformation
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cx
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martech
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
Women are falling behind in AI: Here's why it matters
Last week
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genai
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ai
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ai ethics & governance
Women are lagging men in AI adoption, risking a generational career setback unless leaders tackle structural barriers and targeted training now.