Upskilling stories

Jack Rankin hails ArvatoConnect’s AI push in Datchet as a way to reshape customer service while keeping skilled jobs rooted in the UK.

Tech leaders tell Sadiq Khan to stop warning of AI ‘mass unemployment’, saying firms use it to boost productivity, not scrap jobs.

AI is shrinking routine coding vacancies but boosting demand for developers who can design systems, integrate tools and think strategically.

Skillsoft appoints Bernard Barbour as Chief Technology and Product Officer to drive AI-led evolution of its Percipio skills platform.

Betterworks launches its AI-native NextGen platform, adding 400+ features to turn everyday performance data into real-time workforce insight.

AI, sustainability and upskilling will transform UK project management by 2026, shifting managers from task delivery to strategic leadership.

Business leaders are being urged to invest in financial insight as they navigate tighter oversight of artificial intelligence in financial services.

Nomad Futurist and DE-CIX are teaming up to offer free, industry-certified digital infrastructure training to workers and students worldwide.

UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.

Microsoft and the ACTU have struck a first-of-its-kind AI pact to boost worker skills, protect union roles and shape fairer tech policy.

Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

Forrester says AI will cut US jobs but stop short of apocalypse, driving 6% of losses by 2030 while reshaping millions more roles.

Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.

Agentic AI promises rapid software gains, but a recent Claude Code cyberattack shows how “double agents” can outpace unprepared developers.

Madhya Pradesh will digitise up to 50 million university records on Open Campus’s EDU Chain in an 18-month blockchain credential push.

Global enterprises now see AI less as a cost cutter and more as a revenue engine, with agentic tools and Chief AI Officers rising in boardrooms.

C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.

AI is set to manage 41% of Singapore’s customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and ‘workslop’.