Trust stories - Page 3
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Hospitality sector lags in digital finance transformation
Fri, 7th Jun 2024
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digital transformation
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cx
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martech
A report by Xledger reveals only 3% of UK hospitality businesses have fully digitised their finance systems, citing fears and outdated tech as key barriers.
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UK managers see AI benefits despite data security concerns
Fri, 7th Jun 2024
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data privacy
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ai
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development
86% of UK managers believe AI can boost their effectiveness, but concerns about data privacy persist, with 33% expressing reservations.
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Report reveals growing interest in crypto among Australians
Wed, 5th Jun 2024
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cryptocurrency
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blockchain
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cloud services
Over a quarter of Australians are showing an interest in cryptocurrency, with 9% holding digital assets in the last year, reveals new research by Finder and Coinbase.
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Enhancing customer experience with conversational AI
Wed, 5th Jun 2024
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cx
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martech
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hcm
Spark integrates advanced conversational AI to enhance customer experiences, focusing on empathetic interactions and leveraging existing technologies for efficiency.
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Jio launches 'JioFinance' app to revolutionise digital banking
Wed, 5th Jun 2024
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digital transformation
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fintechs
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payment technologies
Jio Financial Services launches the 'JioFinance' app beta, aiming to revolutionise digital banking and financial activities for Indian citizens.
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Wolt's new transparency report reveals insights into AI use
Fri, 24th May 2024
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martech
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data privacy
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ai
Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.
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SolarWinds launches AI engine to transform IT operations
Wed, 22nd May 2024
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devops
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pam
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apm
SolarWinds unveils a generative AI engine, SolarWinds AI, set to enhance IT operations by prioritising privacy, security, and reliability, starting with its Service Desk.
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Privacy key to building trust in AI, say experts
Wed, 22nd May 2024
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data privacy
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ai
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strategy
Experts highlight that building trust in AI through stringent privacy measures is essential for New Zealand businesses to harness AI's transformational potential.
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Kore.ai named leader in Forrester Wave for conversational AI
Tue, 21st May 2024
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martech
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uc
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
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io.finnet launches io.vault, a solution for digital assets
Fri, 17th May 2024
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blockchain
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cryptocurrency
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it industry
Tech company io.finnet unveils io.vault, a pioneering self-custody solution for institutional digital asset management, already gaining traction with top industry players.
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SentinelOne named among best tech workplaces in Australia
Wed, 15th May 2024
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hcm
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ai
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cybercrime
SentinelOne, renowned for its AI-powered security, is celebrated as one of Australia’s Best Workplaces in Technology, embodying trust and inclusivity.
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Why e-commerce security is a balancing act between speed and protection
Mon, 6th May 2024
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cx
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martech
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data privacy
In the cyber-threat landscape, e-commerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.
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Aussies sceptical about AI banking, prefers human interaction - study
Wed, 1st May 2024
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financial systems
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fintechs
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online banking
Despite a surge in digital banking, 58% of Australians remain uncertain about AI-enhanced services due to job loss fears, data security concerns, and a preference for human interaction, says a Publicis Sapient study.
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Email spam hits new high, increasing nuisance communication by 31%
Mon, 29th Apr 2024
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digitisation
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ico
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email
Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.
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Kyriba expands AI capabilities boosting liquidity performance
Wed, 10th Apr 2024
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digital transformation
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ai
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payment technologies
Kyriba unveils an expanded suite of AI capabilities aimed at improving liquidity performance, cash forecasting, and custom report generation.
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Tillo report reveals loyalty deficit in fintech sector
Mon, 8th Apr 2024
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cryptocurrency
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fintechs
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cx
Tillo's report reveals a significant trust and loyalty gap in the fintech sector, indicating opportunities for growth through strategic incentives and rewards.
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Singaporeans value seamless, secure digital experiences, survey finds
Wed, 3rd Apr 2024
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cx
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martech
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physical security
Singaporeans prioritise simple, secure online experiences, with 73% considering a brand switch for passwordless logins, reveals a survey by Ping Identity.
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Report urges transparency in Australian telco regulation enforcement
Wed, 3rd Apr 2024
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uc
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risk & compliance
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transparency
The Centre for Media Transition's latest report, commissioned by ACCAN, urges the ACMA to increase transparency around telecommunications regulation enforcement, recommending a public register of penalties.
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Cybersecurity providers failing most professional services firms
Fri, 29th Mar 2024
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cybersecurity
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it professionals
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threat intelligence
New research reveals that 70% of professional services firms are hindered by underperforming cyber security providers, intensifying the urgency for superior cyber defence strategies.
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Research highlights power of human connection in tech sector
Wed, 27th Mar 2024
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ai
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automation
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workplace culture
Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.