Tony Bates stories
Genesys Cloud CX grows revenue over 50% year-over-year
Tue, 5th Sep 2023
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cx
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genesys
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financial results
Genesys was also recognised as a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service, positioned highest for ability to execute.
Genesys and Google Cloud extend partnership, build future of digital customer service
Tue, 16th Nov 2021
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crm
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bi
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cloud services
Genesys and Google Cloud have expanded their partnership to connect customer support and experiences in a digital world.
Genesys releases Rapid Response to support businesses during COVID-19
Tue, 7th Apr 2020
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contact centre
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wfh
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crm
Genesys aids firms with Rapid Response to boost remote work during COVID-19 crisis.
Genesys rebrands SaaS solution, puts greater focus on cloud offering
Thu, 16th Jan 2020
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saas
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cloud services
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contact centre
Genesys rebrands PureCloud to Genesys Cloud, ushering in an era of Experience as a Service for enhanced CX.