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Personalised fan experiences top 2030 World Cup study
Smart Cities

Personalised fan experiences top 2030 World Cup study

Supporters want tailored journeys over stadium spectacle at the 2030 FIFA World Cup, as 40% backed personalisation in Designit's survey.

By Regine Laguilles • 4 min read • Last month
World Cup drives demand for data centre resilience
Disaster Recovery

World Cup drives demand for data centre resilience

Streaming, ticketing and live analytics at the expanded tournament are straining the unseen power systems that keep matches online and broadcast.

By Sofiah Nichole Salivio • 4 min read • Last month
Leap rebrands Ticketbooth as it expands across APAC
Software-as-a-Service

Leap rebrands Ticketbooth as it expands across APAC

Australian organisers could gain a single event system as Leap folds Ticketbooth into its APAC push, adding apps, analytics and marketing tools.

By Sean Mitchell • 4 min read • Last month
Flix expands Klarna payments across 21 US & Europe markets
Fintech

Flix expands Klarna payments across 21 US & Europe markets

Travellers on Flix services in 21 markets can now spread ticket costs over time as Klarna rolls out across Europe and the US.

By Karen Joy Bacudo • 4 min read • Last month
FIFA World Cup fever: How to build lasting fan loyalty with event tech
Customer Relationship Management

FIFA World Cup fever: How to build lasting fan loyalty with event tech

Disconnected ticketing and membership systems are leaving clubs and tournaments with patchy fan data, weakening loyalty and repeat attendance.

By Louis Rogers • 4 min read • Last month
Patent filing backs privacy-preserving identity system
Data Protection

Patent filing backs privacy-preserving identity system

EU backers are seeking €74.3 million to roll out a system that proves a person was present without exposing personal data.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
ConnectWise launches AI-native platform for Predictive IT
Digital Transformation

ConnectWise launches AI-native platform for Predictive IT

MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.

By Sean Mitchell • 5 min read • Fri, 12th Jun 2026
Bir signs deal to digitise Baku's Old City services
Smart Cities

Bir signs deal to digitise Baku's Old City services

Visitors to Baku's UNESCO-listed Old City may soon use one app for navigation, tickets and payments under a new digital services pact.

By Karen Joy Bacudo • 4 min read • Fri, 22nd May 2026
World Cup may become proving ground for AI betting fraud
Data Protection

World Cup may become proving ground for AI betting fraud

AI scraping could distort live betting markets during the World Cup, raising fraud risks for bookmakers and ordinary punters alike.

By Sean Mitchell • 4 min read • Fri, 15th May 2026
Weverse deploys Google Cloud AI for global fan support
Unified Communications

Weverse deploys Google Cloud AI for global fan support

Fans in 245 countries and regions can now get round-the-clock help on tickets and merchandise as Weverse automates support with Google Cloud AI.

By Mark Tarre • 4 min read • Thu, 7th May 2026
PDQ adds software visibility tools & workflow integrations
IT Automation

PDQ adds software visibility tools & workflow integrations

IT teams can now spot missing and vulnerable software faster as PDQ expands inventory, package management and ticketing links.

By Sean Mitchell • 3 min read • Thu, 30th Apr 2026

Stories from Other Regions

ticketing stories

Cisco powers U.S. Open with secure event networking
Unified Communications

Cisco powers U.S. Open with secure event networking

Reliable Wi-Fi and cyber security helped organisers keep broadcasts, ticketing and fan services running at the U.S. Open.

By Mark Tarre • 5 min read • Last month
The algorithm can't replace the room
Customer Experience

The algorithm can't replace the room

As AI floods feeds with endless content, concerts and festivals are drawing record crowds from fans seeking scarce, shared moments.

By Matthew Gibbons • 4 min read • Wed, 1st Jul 2026
Tottenham signs TCS in digital transformation deal
Customer Relationship Management

Tottenham signs TCS in digital transformation deal

Fans will see changes across ticketing, content and security as the Premier League club hands its digital overhaul to Tata Consultancy Services.

By Sean Mitchell • 4 min read • Fri, 19th Jun 2026
Afterpay Arena deal to reshape Sydney venue payments
Fintech

Afterpay Arena deal to reshape Sydney venue payments

The five-year deal could ease upfront costs for fans and boost spending on tickets, food and merchandise at one of Australia's busiest arenas.

By Karen Joy Bacudo • 4 min read • Wed, 20th May 2026
Partyra teams up for Toronto Tech Week closeout party
Artificial Intelligence

Partyra teams up for Toronto Tech Week closeout party

The Toronto app gains a showcase in its home city as the official closeout party puts its AI-driven event discovery tool before founders and investors.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 14th May 2026
Most UK shoppers oppose dynamic pricing for groceries
Customer Experience

Most UK shoppers oppose dynamic pricing for groceries

Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.

By Shannon Williams • 3 min read • Wed, 29th Apr 2026