IT Brief Asia - Technology news for CIOs & IT decision-makers

Spark stories - Page 7

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Surprise surprise: NZ telcos need to up customer service game

Thu, 2nd Feb 2017
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The latest Consumer NZ survey on NZ telcos has revealed Kiwis aren't to happy when it comes to customer service.
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Spark digitally transforms NZRB in time for summer racing season

Thu, 2nd Feb 2017
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The New Zealand Racing Board has completed a major phase of its data centre migration with the help of Spark, redesigning and modernising its ICT setup.
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Spark and 2degrees respond to Gisborne power outage

Mon, 12th Dec 2016
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Amid Gisborne's power woes, Spark acts to sustain services; 2degrees shifts to 3G. Locals brace for intermittent mobile access.
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Spark deploys its 'fastest' UFB service to most of NZ

Mon, 5th Dec 2016
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Spark ramps up broadband speeds, launching its swiftest UFB service for most Kiwis, with promises of 700-900Mbps downloads.
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Complaints board throws out 2degrees carryover data complaint

Mon, 28th Nov 2016
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The Advertising Standards Authority has ruled in favor of 2degrees, stating that their advertisement about rollover data was not false advertising.
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Govt gives telco industry props for restoration efforts following quakes

Tue, 22nd Nov 2016
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UK Gov praises telecom's swift action restoring quake-hit networks to nearly pre-disaster function, highlights dedication of field teams.
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Spark waives early termination & moving fees for quake-affected customers

Thu, 17th Nov 2016
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Spark broadband customers who have been forced to move due to the earthquakes no longer need to deal with early termination & moving fees.
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InternetNZ praises Spark's one week fibre installation plans

Thu, 3rd Nov 2016
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InternetNZ hails Spark and Ultrafast Fibre partnership to speed up ultrafast broadband installation in New Zealand homes.
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Spark and Vodafone offer gift in wake of Samsung Note7 debacle

Thu, 13th Oct 2016
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Spark is offering a $100 gift voucher to customers who return their Note7 devices, as a gesture of appreciation for their patience and cooperation.
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Spark joins fight against digital exclusion in NZ

Thu, 22nd Sep 2016
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Spark's Jump service tackles digital divide, making home broadband in NZ affordable at $15/month, welcoming low-income families online.
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Spark boosts data cap allowances - and some prices - on select broadband plans

Mon, 29th Aug 2016
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Spark is upping the data caps - and some prices - on some of its popular home & business plans by as much as 50% to cater for Kiwis' love for data.
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Spark celebrates switching on its 100th RBI cell site

Mon, 22nd Aug 2016
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Spark celebrates landmark achievement with 100th Rural Broadband Initiative site in Reikorangi, expanding 3G and 4G coverage.
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Spark to test high speed Gigabit connections in Christchurch

Mon, 22nd Aug 2016
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New Zealand telco Spark tests Gigabit connections in Christchurch, enabling more people to upgrade their internet speeds.
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'We're at a turning point' - Spark pleased despite profit drop

Thu, 18th Aug 2016
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Spark says mobile and platform IT services now outweigh declining areas of the business, which Spark's chairman says reflects a turning point.
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Spark cries foul: Sky-Vodafone merger officially opposed

Tue, 16th Aug 2016
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Spark has formally announced that it is opposing the Sky TV/Vodafone merger, citing Sky's unfair monopoly on the wholesale sports content market.
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Spark hikes up salaries for employees

Mon, 15th Aug 2016
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NZ's Spark boosts staff pay, embracing a higher wage economy, with some employees set to earn a minimum of $42,500 including benefits.
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Stuff Fibre: What are the experts saying?

Fri, 12th Aug 2016
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Stuff's UFB entry may come with complications, according to commentary from Spark and DTS CEO Brendan Ritchie.
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Unbundling UFB – NZ wholesale/retail changes post 2020

Fri, 22nd Jul 2016
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If unbundling can be done well, big players could gain a distinct advantage against the smaller players in the market.
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Spark launches new data offering in response to 'gaming fever'

Fri, 15th Jul 2016
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Spark's 2GB GO offering thrills gamers, doubling data for half the price during school hols amidst a Pokemon Go craze.
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Commerce commission to investigate Spark

Tue, 5th Jul 2016
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The Commerce Commission has recently confirmed it will investigate whether Spark's resale voice services should be deregulated.