Spark stories - Page 17
Changes at board level as Telecom director retires...
Mon, 9th Jun 2014
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chorus
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leadership
Kevin Roberts has retired as non-executive director from the Board of Telecom after six years, with Ido Lefler stepping in.
Telecom completes first stage of 'major' reengineering programme
Tue, 27th May 2014
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uc
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retail
Telecom completes first stage of reengineering programme on time and on-budget, improving foundation system capabilities and customer service.
Telecom launches unlimited broadband data plans
Wed, 23rd Apr 2014
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gaming
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digital entertainment
Telecom, soon to be Spark, has announced that it will offer residential customers Unlimited Broadband Data plans from today.
Is Telecom's rebranding risky business...?
Wed, 26th Feb 2014
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customer service
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spark
Telecom's name change to Spark dubbed a risky move by PR experts, sparking debate over the loss of brand equity and customer service.
Minister backs new Telecom TV approach
Mon, 24th Feb 2014
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government
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showmetv
Amy Adams welcomes plans by Telecom, soon to be rebranded as Spark, to launch an internet-delivered TV service.
Why Telecom should be ashamed for $20 email addresses
Sat, 27th Oct 2012
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email
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spark
Telecom planned to charge users of their Yahoo Xtra email system to use the service if they were no longer a Telecom customer.
Telecom looks to remove roaming uncertainty
Thu, 8th Mar 2012
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data analytics
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martech
Telecom introduces Data Smart Caps service to tackle the unpredictability of data roaming charges, following a $2000 bill incident.
Tough tech decisions: 2degrees, Telecom, or Vodafone?
Sun, 1st Jan 2012
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2degrees
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vodafone
NetGuide pits 2degrees, Vodafone, and Telecom against each other in a battle for the best mobile carrier, aiming to help consumers decide.
Telecom's turnaround as it votes on whether to split from Chorus
Thu, 27th Oct 2011
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chorus
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contact centre
Telecom eyes future growth, discussing Chorus split at Auckland AGM while CEO underlines strides in efficiency and service.
Telecom demerger approved - split from Chorus in the pipeline
Wed, 26th Oct 2011
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chorus
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spark
Telecom's shareholder vote massively approves its split from Chorus, paving the way for a major shake-up in broadband infrastructure.
Telecom demerger one step closer
Fri, 30th Sep 2011
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chorus
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m&a
Telecom will hold another vote at its annual meeting on October 26, and if this passes the demerger could be completed by November 30.
Telecom releases demerger documents
Tue, 26th Jul 2011
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chorus
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ufb
Telecom releases documents outlining plan to separate from Chorus for government's Ultra-Fast Broadband initiative.
Telecom offers targeted prepaid plans
Wed, 29th Jun 2011
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texting
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spark
Telecom launches flexible prepaid plans, letting customers tailor their usage: talk, text, or data, without being tied to a contract.
Telecom lowers capex estimates
Fri, 6th May 2011
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ufb
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broadband
Telecom slashes its capex forecasts, with 2011 spending to hit $900m-$930m, down from upto $1bn, amid stringent cost control and investment strategy shifts.
TelstraClear backs Tele-fone rural bid - sees new services
Fri, 12th Nov 2010
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broadband
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vodafone
Chief Executive Allan Freeth applauds today's news that Telecom and Vodafone will work together on a rural broadband bid.
CEO's riverside pitch for XT - video
Thu, 3rd Jun 2010
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martech
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spark
Amid XT Network woes, Telecom's CEO strolls riverside in Otago for a charm offensive TV ad, urging Kiwis to re-embrace the service with humour and humility.
XT - independent review, angry CEO
Thu, 28th Jan 2010
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outage
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spark
Telecom announces an independent review after XT Network crashes again, leaving the CEO angry at letting customers down.