Short Message Service (SMS) stories - Page 2
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Telstra blocks over 225 million scam text messages since April
Thu, 29th Dec 2022
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email security
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cybersecurity
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scams
Telstra's SMS scam filters has continued to block millions of scam messages, with a staggering 225 million blocked since April this year.
![Story image](../../../../../uploads/story/2022/12/19/preview_GettyImages-1397398956.webp)
The future of authentication: four trends to watch in 2023
Mon, 19th Dec 2022
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ar, vr & metaverse
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mfa
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kpmg
In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.
![Story image](../../../../../uploads/story/2022/12/16/preview_GettyImages-1336136316.webp)
30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
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martech
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omnichannel
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online shopping
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
![Story image](../../../../../uploads/story/2022/02/22/preview_GettyImages-1065824694.webp)
KnowBe4 identifies email and SMS security risks for APAC
Tue, 22nd Feb 2022
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risk & compliance
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email
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sms
More than half of APAC office workers (59%) don't believe using their work email for personal activity is a security risk, according to a study by KnowBe4.
![Story image](../../../../../uploads/story/2021/12/01/preview_GettyImages-599476720.webp)
Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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uc
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hybrid & remote work
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contact centre
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
Tue, 2nd Nov 2021
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smartphones
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email security
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cybersecurity
Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.
![Story image](../../../../../uploads/story/2021/10/22/preview_GettyImages-1217093906.webp)
ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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![Story image](../../../../../uploads/story/2021/07/02/preview_GettyImages-861189944.webp)
Scam messages on the rise, organisations must take action
Fri, 2nd Jul 2021
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cybersecurity
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email security
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sms
More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.
![Story image](../../../../../uploads/story/2021/05/11/preview_GettyImages-1212757122.webp)
8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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uc
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voip
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microsoft
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
![Story image](../../../../../uploads/story/2020/09/28/preview_GettyImages-1267141595.webp)
AFP arrests two men with ties to Australian SMS phishing scheme
Tue, 29th Sep 2020
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email security
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phishing
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cybersecurity
Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.
![Story image](../../../../../uploads/story/2020/09/09/preview_GettyImages-920188682.webp)
HubSpot boosts SMS marketing capabilities with MessageMedia
Thu, 10th Sep 2020
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data analytics
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martech
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cdp
HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.
![Story image](../../../../../uploads/story/2020/07/31/preview_quotient.webp)
It’s not in the post: How an SMS document platform can streamline the contact centre
Fri, 7th Aug 2020
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uc
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cx
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martech
Switching from traditional mail to an SMS document platform can save contact centres time and money, cutting costs by as much as AUD $275,000 monthly.
![Story image](../../../../../uploads/story/2020/05/21/preview_GettyImages-1164578124.webp)
Vodafone renews partnership with Soprano for enterprise SMS
Thu, 21st May 2020
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partner programmes
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sms
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vodafone
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
![Story image](../../../../../uploads/story/2020/05/05/preview_GettyImages-902453536.webp)
Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
Tue, 5th May 2020
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sms
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messagemedia
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covid-19
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.
![Story image](../../../../../uploads/story/2020/04/17/preview_Soprano.webp)
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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sms
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messaging
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soprano design
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
![Story image](../../../../../uploads/story/2020/01/30/preview_GettyImages-1037348986.webp)
Australian professionals high target for cyber crims, new study shows
Thu, 30th Jan 2020
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malware
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ransomware
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phishing
Aussie Infosec pros report highest phishing-led ransomware rates, underpinning urgent need for cyber education.
![Story image](../../../../../uploads/story/2019/10/31/preview_text_messaging.webp)
How SMS became the trusted mode of customer communications
Thu, 31st Oct 2019
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endpoint protection
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edr
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healthtech
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
![Story image](../../../../../uploads/story/2019/10/09/preview_Soprano.webp)
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
![Story image](../../../../../uploads/story/2018/07/18/preview_ThinkstockPhotos-614235744.webp)
Extreme phishing: The rise of SMS scams & SMiShing around the globe
Wed, 18th Jul 2018
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email security
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phishing
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cybersecurity
Like phishing, SMiShing are scams that encourage users to urgently click on a link or respond directly with their personal and sensitive details.
![Story image](../../../../../uploads/story/2017/07/25/preview_Vintage_phone_fire.webp)
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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uc
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martech
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ai agents
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.