ServiceNow stories
Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.
Security teams are being given earlier warning of employee-built AI agents that could expose data, credentials and internal systems.
Businesses can now build governed AI assistants and use 12 pre-built planning apps across finance, supply chain and workforce management.
New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.
Rimini Street hails a looming “SaaS‑pocalypse”, pitching its Smart Path as an AI-era escape route from costly cloud and platform lock-in.
BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.
Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.
BeyondTrust expands Pathfinder to discover, govern and lock down proliferating enterprise AI agents, identities, privileges and secrets.
Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.
SpecterOps broadens BloodHound Enterprise to map identity attack paths across Okta, GitHub and Jamf-managed Macs in hybrid environments.
Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.
AppViewX acquires AI identity start-up Eos and appoints its co-founder Archit Lohokare as Chief Executive, targeting non-human identity security.
Boomi tops Gartner's 2026 iPaaS Magic Quadrant for Ability to Execute, extending its run in the Leaders segment to a 12th year.
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
Synechron merges Chamonix IT, Exposé and iGreenData into a single Australian consultancy, unveiling a new national leadership team.
Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.
Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.
Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.
