Scheduling stories
AI is forcing firms to rethink hiring, as Scale By Avec says training and human skills matter more than simple headcount cuts.
Irish-founded Nory opens a New York HQ to spearhead a US rollout of its AI platform aimed at cutting costs for pressured restaurants.
UKG partners with HR Crowd to deliver SAP SuccessFactors-aligned workforce management for complex, highly regulated employers in ANZ.
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.
The Queensland university expects a single data foundation to cut duplication and improve services as it moves core operations onto one platform.
Smaller firms are using artificial intelligence to cut admin time, with data analysis and scheduling topping the list of practical tasks.
Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.
US small firms are leaning on AI to slash admin costs and free staff for higher-value work, avoiding deeper headcount cuts for now.
Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.
8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.
Addison Lee is training staff in AI and data with Multiverse to cut dead mileage, sharpen forecasting and boost London fleet efficiency.
Leonard Cheshire teams up with Multiverse on an AI Academy to streamline admin, freeing frontline staff to focus more on hands-on care.
AlethianAI unveils an agentic Diagnostic & Billing Assistant to cut denials, boost coding accuracy and ease audit pressure for clinics.
Opmed.ai launches AI rehab scheduling, reporting 95% reimbursement approval, 90% shorter waits and 29% higher provider utilisation.
SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.
Syspro joins the National Association of Manufacturers to steer AI adoption and cloud ERP upgrades across mid-sized US factories.
Tasfreight rolls out OneAdvanced's cloud workforce platform to scrap paper-based rostering and streamline operations across Australia.
Manufacturers will invest USD $5.8 billion in PLM software by next year, yet spreadsheets remain essential for bridging gaps in their digital workflows.
AlethianAI launches an AI platform to help Washington State healthcare providers automate workflows amid USD $5bn Medicaid funding cuts.
