Salesforce stories - Page 12
Salesforce launches AI-based insights with CRM Analytics
Fri, 15th Apr 2022
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crm
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data analytics
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martech
Salesforce announces CRM Analytics, AI-based insights for sales, marketing, and service teams in every industry.
Salesforce announces new service and marketing innovations
Fri, 8th Apr 2022
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data analytics
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hyperscale
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public cloud
Salesforce has announced a range of new service innovations, utilising AI and cloud intelligence for better customer experiences.
Salesforce insights show 83% of Aussies digitally unequipped
Fri, 25th Mar 2022
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data analytics
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martech
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cdp
Salesforce report reveals that 83% of Australians don't feel prepared for the digital skills required by modern businesses.
Pentera appoints Alex Barenboim as Vice President of Engineering
Fri, 18th Mar 2022
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data analytics
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martech
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cdp
Alex Barenboim appointed as Pentera's new Vice President of Engineering. Previously a senior engineer at Datorama and awarded by Israeli Airforce.
Salesforce to train 400 Kiwis with Mission Ready and TupuToa
Fri, 18th Mar 2022
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edutech
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data analytics
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martech
Salesforce commits to training 400 New Zealanders in Salesforce skills to address the country's digital skills crisis.
Salesforce and AWS partner for video-streaming commerce offering
Thu, 24th Feb 2022
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data analytics
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hyperscale
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public cloud
Salesforce and Amazon Web Services (AWS) have collaborated to create a new customisable direct-to-consumer (D2C) offering for next-generation video streaming.
Salesforce now requiring all users to implement MFA
Wed, 2nd Feb 2022
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data analytics
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mfa
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phishing
Salesforce has strengthened its security measures by implementing multi-factor authentication for all users to combat cyber attacks.
OSF Digital snaps up Sydney-based Salesforce partner Datarati
Wed, 19th Jan 2022
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data analytics
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martech
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multi-cloud
Salesforce partner Datarati has been acquired by digital transformation firm OSF Digital in its sixth acquisition in nine months.
Salesforce announces new innovations across the APAC market
Mon, 17th Jan 2022
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data analytics
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cryptocurrency
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blockchain
Salesforce has announced a string of new innovations and partnerships to help expand its reach across the APAC market.
Genesys raises $580 million in funding at $21 billion valuation
Thu, 9th Dec 2021
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crm
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uc
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data analytics
Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally.
Salesforce and DocuSign bring AI into contract process
Thu, 28th Oct 2021
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data analytics
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martech
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cdp
Salesforce and DocuSign expand their partnership to build joint solutions that automate the contract process and improve collaboration with Slack.
OpenText integrates further with Salesforce and Microsoft 365
Tue, 26th Oct 2021
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saas
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data analytics
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martech
OpenText releases its most comprehensive update to the OpenText Content Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
Salesforce announces its operations are powered entirely by renewable energy
Wed, 22nd Sep 2021
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data analytics
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martech
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power / energy
The company also announced it has expanded its net zero approach to its entire value chain — focusing on six sustainability priorities.
Alibaba Cloud and Salesforce plan to launch new commerce product
Tue, 21st Sep 2021
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data analytics
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martech
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commerce systems
Alibaba Cloud and Salesforce are working toward an agreement to launch Salesforce Social Commerce, a headless commerce product designed and built in China.
New low-code tools from Salesforce automate time-consuming, manual processes
Mon, 20th Sep 2021
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data analytics
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martech
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rpa
Salesforce rolls out three new Einstein Automate products to help customers use low-code tools to automate time-consuming, manual processes.
Salesforce announces new AI-powered workflows in Service Cloud
Fri, 10th Sep 2021
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crm
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uc
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devops
The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.
Salesforce introduces AI powered insights, sales enablement, and new self-service options
Fri, 3rd Sep 2021
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data analytics
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martech
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cdp
Salesforce has introduced three new Sales Cloud innovations, AI-powered insights, integrated sales enablement resources, and new self-service options.
Marketers hone tactics as customers 'cling' to digital habits - Salesforce report
Mon, 16th Aug 2021
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data analytics
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martech
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cdp
A Salesforce report says customers are ‘clinging’ to digital habits created by the pandemic, prompting a major shift in thinking for marketers worldwide.
Salesforce misconfiguration exposes sensitive data, warns Varonis
Fri, 13th Aug 2021
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data analytics
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martech
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cdp
Salesforce misconfigurations could expose sensitive data, allowing attackers to steal information and perform spear-phishing campaigns, warns Varonis.
Streaming service Salesforce+ announced - award winning live and on-demand content
Wed, 11th Aug 2021
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data analytics
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martech
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digital entertainment
Salesforce announces Salesforce+, an all-new streaming service providing live and on-demand content for every role, industry and line of business.