IT Brief Asia - Technology news for CIOs & IT decision-makers

Rob Newell stories

Rob Newell is a thought leader whose expert insights into Artificial Intelligence are shaping the conversation about the future of technology within the enterprise space. With a keen interest in the intersection of AI and customer relationship management, Newell highlights the transformative potential that voice and digital assistants hold for business operations. His forward-thinking stance posits that as AI matures, there's a significant opportunity for these tools to revolutionise how enterprises engage with their clients.

Moreover, Newell addresses the critical concern of legacy gridlock, which often hinders the maximisation of AI's capabilities. He understands the immense value that data analytics brings to the table; however, he also recognizes the challenges that outdated systems pose. Newell delves into the necessity of overcoming these impediments, demonstrating his deep interest in facilitating smoother pathways for the integration of AI within established infrastructures. His writings illuminate the roadblocks to innovation and offer guidance on navigating the complex journey towards technological advancement.

Ps rob newell  senior vice president and managing director  asia pacific and japan  new relic  1

How intelligent observability and FinOps fuel cloud cost optimisation

Mon, 4th Aug 2025
Australian firms face soaring cloud costs, with spending set to hit A$26.6 billion in 2025; intelligent observability and FinOps are key to cost control.
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Why Digital Customer Experience Will Define Business Success in 2025

Wed, 26th Feb 2025
In 2025, the digital customer experience will be crucial for organisational success, as over 70% of APAC consumers may switch brands after a poor interaction.
Rob newell  vice president of customer adoption for asia pacific and japan  new relic

How observability helps telcos deliver next-gen user experiences

Wed, 16th Oct 2024
As telcos strive to meet evolving consumer demands, the rise of observability tools is crucial for enhancing digital customer experiences in the 5G era.
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Peter Marelas appointed as New Relic Field CTO for APJ

Thu, 4th Jul 2024
New Relic has named Peter Marelas as Field CTO for APJ, leveraging his 25 years of tech expertise to enhance customer engagement and promote observability solutions.
Rob newell  vice president of customer adoption for asia pacific and japan  apj   new relic  2

How AI is transforming the Australian workforce

Fri, 23rd Feb 2024
Generative AI is reshaping Australia’s workforce, with technology skills now integral to the economy. Embracing AI could unlock billions of dollars by 2030, but requires an understanding of its intricacies and a stronger pipeline of tech workers.
Rob newell vice president of customer adoption for asia pacific and japan  apj   new relic(2)

New Relic appoints Rob Newell as VP of Customer Adoption for APJ

Wed, 5th Apr 2023
New Relic has hired Rob Newell as Vice President of Customer Adoption for Asia Pacific and Japan who will lead the team to empower businesses.
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Addressing legacy gridlock key to maximising AI

Tue, 25th Dec 2018
We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
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Voice and digital assistants the next enterprise step for AI

Mon, 24th Dec 2018
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.