RingCentral stories

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.

SentinelOne has appointed former Asana executive Sonalee Parekh as its new chief financial officer to steer its next phase of growth.

RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

Barracuda Networks warns of a global spike in phishing-as-a-service email attacks using impersonation tactics to deceive healthcare, finance, and government sectors.

RingCentral wins Frost & Sullivan's 2025 Global Customer Value Leadership Award and rolls out pay-per-organiser pricing for its Events platform.

As we celebrate International Women's Day 2025, Kira reflects on the vital role women play in technology and her new leadership position at RingCentral.

Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.

Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.

New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.

Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.

RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.

RingCentral's AI enhancements and EHR integrations bolster UK healthcare, driving up staff productivity and patient satisfaction, whilst streamlining patient engagement and workflows.

AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.

Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.

Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.

Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.

The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.