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me&u launches reservations platform with Aria partnership
Software-as-a-Service

me&u launches reservations platform with Aria partnership

The launch could help venues cut supplier sprawl and recognise returning diners across bookings, orders and events in one system.

By Mark Tarre • 5 min read • This month
Voicify cuts costs with Google Cloud's Gemini models
Data Protection

Voicify cuts costs with Google Cloud's Gemini models

The switch has cut Voicify's model costs by up to 30% while helping the platform keep restaurant and healthcare calls flowing at peak times.

By Mark Tarre • 4 min read • Last month
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Last month
Hospitality POS shifts to connected self-service platforms
Software-as-a-Service

Hospitality POS shifts to connected self-service platforms

Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Restaurants stories

Visa unveils three-tier Infinite card range in India
Fintech

Visa unveils three-tier Infinite card range in India

The refreshed suite targets India's fast-growing affluent class with tiered travel, dining and concierge perks, plus higher transaction limits.

By Karen Joy Bacudo • 4 min read • Last week
Hospitality super payments jump under payday super change
Payment Technologies

Hospitality super payments jump under payday super change

Weekly super payments surged among small hospitality operators as payday super began, easing fears of a cash flow shock but tightening timing.

By Karen Joy Bacudo • 4 min read • This month
Access buys Talent Funnel to boost hospitality hiring
Software-as-a-Service

Access buys Talent Funnel to boost hospitality hiring

The deal expands Access Hospitality's recruitment software as hospitality employers face labour shortages, turnover and seasonal hiring swings.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Human analysts still handle 46% of brand interactions
Customer Experience

Human analysts still handle 46% of brand interactions

Brands are still relying on people for nearly half of social interactions, highlighting the limits of automation in customer-facing moderation and replies.

By Sean Mitchell • 4 min read • Last month
Sweet As launches AI hospitality discovery platform
Digital Transformation

Sweet As launches AI hospitality discovery platform

Diners in Sydney now have a new way to find venues, while operators can tap first-party data and commission-free bookings.

By Sean Mitchell • 3 min read • Last month
CLA partners with Digits on AI-native accounting model
Software-as-a-Service

CLA partners with Digits on AI-native accounting model

Clients at CLA's advisory arm will get faster financial insight as the firm trains an in-house AI model on its own workflows and reviews.

By Karen Joy Bacudo • 4 min read • Last month
HM Treasury warns of retail resilience confidence gap
Disaster Recovery

HM Treasury warns of retail resilience confidence gap

Payment outages and cyber shocks could hit shops and restaurants hard, as 81% of leaders still think resilience spending is enough.

By Sofiah Nichole Salivio • 4 min read • Last month
ATO tax debts lift insolvency risk for Australian firms
Data Analytics

ATO tax debts lift insolvency risk for Australian firms

More than 35,000 Australian businesses now face heightened failure risk as ATO debts above AUD $100,000 coincide with rising defaults.

By Karen Joy Bacudo • 5 min read • Last month
Australians cut spending & lean on credit as costs bite
Data Analytics

Australians cut spending & lean on credit as costs bite

Household finances are under growing strain as more Australians dip into savings, cut discretionary spending and lean on credit for essentials.

By Joseph Gabriel Lagonsin • 3 min read • Last month
TD Merchant Solutions launches Clover platform in Canada
Software-as-a-Service

TD Merchant Solutions launches Clover platform in Canada

Canadian small businesses will gain bundled payments and management tools as TD folds Clover point-of-sale devices into its merchant services.

By Karen Joy Bacudo • 3 min read • Last month
New Zealand households cut spending as confidence falls
Data Science

New Zealand households cut spending as confidence falls

Falling confidence is pushing households to trim discretionary purchases, with 65% cutting non-essential spending as essentials stay dear.

By Karen Joy Bacudo • 4 min read • Last month
Food Alert warns of AI food fraud in UK hospitality
Risk & Compliance

Food Alert warns of AI food fraud in UK hospitality

Food businesses face refund losses and regulatory checks as AI-made complaints and images are increasingly used to allege food safety failings.

By Mark Tarre • 5 min read • Last month
Canadians turn to pay-later services for groceries
Fintech

Canadians turn to pay-later services for groceries

Pay-later use for essentials is rising as Canadians face higher grocery bills and turn to discount chains to stretch budgets.

By Karen Joy Bacudo • 4 min read • Last month