Raghu Ravinutala stories
Yellow.ai launches VoiceX to transform voice interactions
Last month
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crm
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cx
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martech
Yellow.ai has unveiled its VoiceX platform, enhancing voice interactions with LLM-based technology to boost customer engagement and reduce operational costs.
Yellow.ai launches Analyze to revolutionise customer service
Wed, 14th Aug 2024
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ai
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customer service
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deep learning
Yellow.ai has launched Analyze, an AI-powered solution offering detailed insights into customer-bot interactions, reducing ticket volume by 30% and increasing containment rates by 10%.
Yellow.ai unveils Email Automation feature for streamlined support
Mon, 4th Mar 2024
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cx
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martech
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cdp
Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.
Yellow.ai launches generative AI driven DAP and rebrand
Thu, 27th Apr 2023
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uc
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cx
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martech
Yellow.ai launches its Dynamic Automation Platform with generative AI, reducing operational costs by 60%. Rebranding includes new logo and website design.
Yellow.ai appoints Surbhi Agarwal as global marketing senior vice president
Fri, 27th May 2022
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leadership
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conversational ai
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market share
Yellow.ai appoints Surbhi Agarwal as Global Marketing SVP to lead marketing initiatives for the Conversational AI company's global expansion.