Quality Management stories

Siemens named Verdantix leader for AI-driven quality management software, as its QMS tools gain top marks in 2025 Green Quadrant report.

Siemens launches Digital Twin Composer to build metaverse-style factory twins, unifying design, simulation and operations in 3D scenes.

Siemens deepens Nvidia AI alliance and debuts digital twin tools, targeting an industrial metaverse and copilots across factory floors.

Digital transformation falters not for lack of tech, but because untrusted data quietly undermines scale, speed and customer experience.

Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.

Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.

Enterprises ditch paper and patchwork systems for integrated, predictive asset platforms as digital transformation becomes imperative.

Trixie Pet Products partners with 3P Logistics for UK fulfilment to boost growth, reduce costs and enhance delivery across all sales channels.

Allett Mowers has adopted Infor CloudSuite Industrial cloud ERP, cutting order lead times from 12 to four weeks while boosting productivity and customer service.

Caring Hands Health Care secured ISO 9001 and ISO 45001 certifications, enhancing its quality management and occupational health and safety standards.

Consilium launches AI-powered CX platform unifying voice, video, CRM and analytics, aiming to boost enterprise engagement and agent productivity worldwide.

Mercedes-Benz enhances manufacturing efficiency and on-time delivery by integrating Celonis Process Intelligence across its global production and logistics systems.

Celonis launches enhanced AI-driven platform with digital twins to boost business process efficiency and support adaptable enterprise operations.

Tasmania's Knowby Pro wins 2025 Telstra innovation award for its AI-driven platform simplifying workplace training with bite-sized video and text instructions.

Consilium Software has launched new AI-powered apps for Webex Contact Centre, enhancing quality management and voice automation across North America and Asia Pacific.

German AI platform Sunhat raises €9.2 million to advance its Proof AI tool, automating validation of ESG and compliance data for large enterprises.

Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.

Pelagos plans a GBP £1.8 billion, 250MW AI-focused data centre in Gibraltar, aiming for net zero emissions by 2030 and opening in stages from 2027.

Ataccama research reveals enterprises average 42/100 in data trust, risking AI progress and regulatory compliance due to poor data quality and governance.

Calabrio expands CareAI, using generative AI to enhance healthcare efficiency and save providers up to USD $1.1M annually by automating patient interactions.