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Professional services stories

AI scams make phishing harder to spot, Vertech warns
Phishing

AI scams make phishing harder to spot, Vertech warns

Businesses are being urged to verify payment requests independently as AI makes phishing emails, calls and chats far harder to spot.

By Joseph Gabriel Lagonsin • 4 min read • Last week
TD SYNNEX expands PartnerFirst with new partner tools
Customer Relationship Management

TD SYNNEX expands PartnerFirst with new partner tools

New lifecycle, quoting and messaging tools aim to help channel partners spot deals sooner and cut manual work across sales and renewals.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Project firms back profit rise as CFO role expands
Digital Transformation

Project firms back profit rise as CFO role expands

Project-based firms are betting on tighter financial controls and AI to lift margins, even as most still lack integrated systems.

By Karen Joy Bacudo • 4 min read • Last week
Projectworks makes Inc. 5000 again as US push grows
Software-as-a-Service

Projectworks makes Inc. 5000 again as US push grows

Backed by NZD $25 million, the New Zealand-founded software firm is deepening its US push after three-year revenue growth of 340%.

By Sofiah Nichole Salivio • 3 min read • Last week
Google Cloud unveils Gemini Enterprise for legal teams
Software-as-a-Service

Google Cloud unveils Gemini Enterprise for legal teams

Law firms and in-house legal teams gain a preview tool for contract review, research and redaction, with client data kept private.

By Mark Tarre • 4 min read • Last week
Certinia study finds integration key to AI success
Digital Transformation

Certinia study finds integration key to AI success

Organisations with fully integrated systems were far more likely to see AI deliver profits, expansion and better forecasts, a global study found.

By Mark Tarre • 4 min read • Last week
Heelr launches verified cybersecurity marketplace for firms
Data Protection

Heelr launches verified cybersecurity marketplace for firms

Growing compliance pressure is pushing firms to hire external security specialists as Heelr opens a verified marketplace for project work.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Avvoka launches Curate to turn deals into templates
Software-as-a-Service

Avvoka launches Curate to turn deals into templates

Legal teams could save months of template work as Avvoka's Curate turns past deal documents into lawyer-approved drafting standards.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Glean launches partner network to boost enterprise AI
Software-as-a-Service

Glean launches partner network to boost enterprise AI

The programme aims to help enterprises deploy AI more securely and integrate it into existing workflows as adoption accelerates globally.

By Sean Mitchell • 4 min read • Last week
Progress survey finds firms lose USD $60,000 yearly
Software-as-a-Service

Progress survey finds firms lose USD $60,000 yearly

Administrative work is draining profitability, with professional services firms in Australia, India and Singapore losing USD $60,000 a year each.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Professional services stories

iManage links legal AI to Google Cloud Gemini Enterprise
Software-as-a-Service

iManage links legal AI to Google Cloud Gemini Enterprise

Legal teams could tap governed case files and precedent inside Gemini Enterprise for Legal, reducing compliance risks from copied data.

By Joseph Gabriel Lagonsin • 4 min read • Last week
iManage to launch governed AI legal platform in October
Data Protection

iManage to launch governed AI legal platform in October

Law firms and in-house teams are being promised AI that can use sensitive matter data without breaching permissions, audit trails or ethical walls.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Anaplan names Deloitte & partners in Australia awards
Software-as-a-Service

Anaplan names Deloitte & partners in Australia awards

Deloitte's double win underscores Anaplan's reliance on partners to drive deployments as Australian customers seek faster budgeting and reporting.

By Mark Tarre • 3 min read • Last week
Architecture doesn't need AI to transform it; it needs AI to make it calmer
Digital Transformation

Architecture doesn't need AI to transform it; it needs AI to make it calmer

Routine design admin is where AI is already easing pressure on architects, leaving more time for judgement, care and client work.

By Brad Sara • 5 min read • Last week
Interactive appoints Alfred Flokstra as Account Director
Disaster Recovery

Interactive appoints Alfred Flokstra as Account Director

The hire strengthens the provider's push into regulated finance as banks and insurers face tougher security, resilience and governance demands.

By Sean Mitchell • 4 min read • Last week
AI adoption rises as Australian firms mine contact data
Data Analytics

AI adoption rises as Australian firms mine contact data

Businesses can uncover hidden service failures and improve customer loyalty by analysing contact centre interactions at scale with AI.

By Phong Bui • 4 min read • Last week
CTO Labs relocates Sydney office as AI advisory grows
Digital Transformation

CTO Labs relocates Sydney office as AI advisory grows

The central Sydney move puts CTO Labs closer to investors and boards as demand rises for practical AI and technology due diligence.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Hatch launches LayerSense to inspect ageing assets
Risk & Compliance

Hatch launches LayerSense to inspect ageing assets

It could help miners, ports and transport operators spot hidden cracks and corrosion before ageing equipment fails or needs a shutdown.

By Sofiah Nichole Salivio • 4 min read • Last week