Process automation stories

Manufacturers see generative AI as key to transformation but 92% lack the tech and policies needed, says NTT DATA research across 34 countries.

Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.

Appian unveils new AI capabilities and data fabric enhancements to help organisations build scalable, intelligent process applications with improved automation and search.

Australian and New Zealand firms are rapidly expanding AI agent investments, with 91% deeming it vital for staying competitive, says Cloudera survey.

The dataglobal Group has launched windream BPM v9, a low-code solution to digitalise and automate business processes, enhancing productivity and reducing costs.

OpenText is enhancing information management through AI and cloud solutions in partnerships with BMO and Catalent Pharma to boost compliance and efficiency.

Infor unveils Velocity Suite, a toolset using AI and automation to streamline business workflows and boost efficiency for diverse industries globally.

Research from Cloudera reveals data privacy, legacy systems, and cost hinder global enterprise AI growth despite 96% of IT leaders planning increased adoption.

Inefficiencies in UK accountancy firms, costing the sector GBP £5.3 billion annually, stem from outdated processes and low-value tasks, says Silverfin report.

OpenText has launched Project Titanium X with Cloud Editions 25.2, a cutting-edge Information Management platform designed for advanced business operations.

Nintex has unveiled advanced generative AI features to enhance business automation, streamlining processes for mid-market firms and large enterprises.

As manufacturing gears up for Industry 5.0, AI investments in the Asia Pacific are set to rise, boosting productivity by USD $1.6 trillion by 2027.

NICE has launched CXone Mpower Orchestrator, claiming it as the first solution for complete end-to-end automation in customer service via a single AI platform.

Swiss insurer Baloise has transitioned its document management processes to Insiders Technologies' AI-powered cloud, enhancing efficiency and innovation.

As AI reshapes the business landscape, Employment Hero emphasises embedding AI into operations, urging firms to adapt or risk losing out on future success.

FUJIFILM Business Innovation Australia is rebranding as it embraces digital transformation, launching the 'Work Happily Ever After' campaign on 10th March 2025.

Nintex has appointed Sarah Visbeek as its new General Counsel, bringing over ten years of legal expertise to enhance its global AI-driven automation strategy.

The University of Technology Sydney has successfully completed a digital transformation with Boomi, enhancing services for over 40,000 students and streamlining processes.

Movigo Group has partnered with Newgen Software to implement AI-driven automation for its business processes, enhancing efficiency in claims management.

Ricoh has made its debut in Gartner's inaugural 2024 Magic Quadrant report for Document Management, enhancing its status in process automation and efficiency.