Nemesysco stories

Q&A: Behavioural Cues discuss what's next for voice analytics
Tue, 31st May 2022
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contact centre
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wfh
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innovation
Voice analytics has many familiar and established applications. One example is sentiment analysis used to improve customer service and call center operations.

Q&A: Nemesysco explores the future of voice analytics
Fri, 20th Aug 2021
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contact centre
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interview
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voice analytics
"Knowing your employees better is one of the key advantages that voice analytics can deliver to employers," says Nemesysco's director of HR solutions, Lior Doron.