Nemesysco stories
Q&A: Behavioural Cues discuss what's next for voice analytics
Tue, 31st May 2022
#
contact centre
#
wfh
#
innovation
Voice analytics has many familiar and established applications. One example is sentiment analysis used to improve customer service and call center operations.
Q&A: Nemesysco explores the future of voice analytics
Fri, 20th Aug 2021
#
contact centre
#
interview
#
voice analytics
"Knowing your employees better is one of the key advantages that voice analytics can deliver to employers," says Nemesysco's director of HR solutions, Lior Doron.