IT Brief Asia - Technology news for CIOs & IT decision-makers

Natural language processing stories

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3 ways AI is scaling helpful technologies worldwide: Google
Last month
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google
Decades of research have led to rapid progress in AI. Google has announced three new ways people are poised to benefit.
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NICE enables enterprises to achieve greater consumer understanding
Wed 26 Oct 2022
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it automation
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nice
NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.
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Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri 30 Sep 2022
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chatbots
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Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
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Cyara rolls out comprehensive, automated chatbot feature
Mon 25 Jul 2022
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crm
Cyara has unveiled new chatbot testing features with the latest release of Cyara Botium, creating a solution for comprehensive, automated chatbot testing and assurance.
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New breakthrough in AI for high volume unstructured text
Wed 13 Jul 2022
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natural language processing
Classifying documents or messages constitutes one of the most fundamental Natural Language Understanding functions for business artificial intelligence.
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H2O.ai democratises deep learning with H2O Hydrogen Torch
Wed 23 Feb 2022
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ai
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it training
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app development
H2O.ai announces H2O Hydrogen Torch, a deep learning training engine that makes it easy to make no-code image, video and natural language processing models. 
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Chatbots a major player in business growth according to new research
Mon 10 Jan 2022
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Chatbots are slowly taking over more business sectors, with the pandemic accelerating an increase in chatbot software solutions to help meet the demands of workplaces.
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How digital natives are changing the future of work
Wed 8 Dec 2021
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With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace. 
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I, Technologist: Democratising data & technology for all employees
Thu 15 Apr 2021
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technology trends
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natural language processing
“We now have a once-in-a-generation opportunity to turn this moment of truth for technology into a moment of trust."
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Unity4 and Daisee partner to automate CX quality management
Mon 31 Aug 2020
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crm
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Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.
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GCloud updates capabilities with Anthos enhancements
Mon 31 Aug 2020
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cloud
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managed services
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hybrid cloud
Google Cloud has announced improvements for hybrid compatibility, services, development, migration and identity security with updates to Anthos.
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AWS Contact Lens for Connect set to arrive in ANZ
Mon 27 Jul 2020
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crm
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cloud
The contact centre service adds machine learning capabilities that identify customer issues and trends in near-real time and enable call transcript search.
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ASC launches compliance recording solution for Teams
Tue 12 May 2020
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cloud
Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud.
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Chch voicemail-to-text startup eyes global market
Tue 11 Feb 2020
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natural language processing
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voicemail
The Christchurch-based SaaS company with 2500 active users is looking to expand to Australia, the UK, the USA and Canada by November this year.
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Nine reasons to launch an intelligent chatbot
Wed 20 Nov 2019
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martech
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contact centre
Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.
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Nuance releases med-tech speech recognition in Aus
Tue 20 Aug 2019
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dragon naturally
Nuance is launching its speech recognition platform Dragon Medical One in Australia, saving clinicians time on updating records and documentation.
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Gartner’s top 10 data and analytics trends for 2019
Mon 18 Feb 2019
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bi
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big data
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data analytics
Data is the fuel for the modern world, and analytics the engine. Gartner has compiled the top 10 trends to watch this year.
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How Tableau aims to make data analytics more accessible
Thu 14 Feb 2019
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big data
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data analytics
Tableau Software announced the general availability of Ask Data, which leverages the power of natural language processing.
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ABBYY brings AI to Quanton’s RPA solutions
Thu 14 Feb 2019
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rpa
Quanton partners with ABBYY to provide Kiwi organisations content intelligence in process automation.
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The AI difference: How chatbots gain and retain customers
Thu 17 May 2018
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contact centre
Customers become emotionally invested and more loyal with brands that engage with them – but not all engagement methods are created equal.
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How AI is changing marketing exponentially - Gartner
Wed 16 May 2018
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cx
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martech
How marketers can sort through the hype and manage the AI customer experience.
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NLP ready to roll into home and work
Mon 26 Mar 2018
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uc
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wfh
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smart home
UC consultant Ian Darby recently ended up in San Jose where natural language processing (NLP) was a hot topic. Here is his take on the Next Big Thing.
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Microsoft reaches historic AI milestone in Chinese-English language translation
Tue 20 Mar 2018
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microsoft
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“The pursuit of removing language barriers to help people communicate better is fantastic."
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Callaghan Innovation awards R&D grant to AI startup
Wed 7 Mar 2018
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Ambit is conceivably one of the youngest companies to receive the grant at ten months old.
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