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Managed Service Provider (MSP) stories

NCC Group named in Forrester MDR services landscape
Hybrid Cloud

NCC Group named in Forrester MDR services landscape

Buyers are demanding proof of faster containment and better outcomes as Forrester highlights a crowded MDR market with rising AI expectations.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
GTIA acquires ASCII Group to expand channel community
Digital Transformation

GTIA acquires ASCII Group to expand channel community

ASCII members will gain access to GTIA's international network and research as the acquisition widens support for IT channel firms.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
AI pushes cyber awareness campaigns beyond passwords
Network Security

AI pushes cyber awareness campaigns beyond passwords

Boards are being told that identity controls and staff training must catch up as AI makes phishing, impersonation and account takeovers harder to spot.

By Sofiah Nichole Salivio • 6 min read • Yesterday
In the AI era, channel value is being redefined
Hybrid Cloud

In the AI era, channel value is being redefined

AI is pushing customers to pay partners for clarity and outcomes, as data volumes surge and existing security tools miss key blind spots.

By Simon Oliver • 5 min read • 2 days ago
EnGenius names Rachel Saunders as Vice President of Sales
Network Infrastructure

EnGenius names Rachel Saunders as Vice President of Sales

The hire signals EnGenius's push to expand across North America through partners as it tries to win more cloud networking and security business.

By Mara Sugue • 3 min read • Last week
Mastercard survey sees SMEs shifting to fintech payments
Digital Transformation

Mastercard survey sees SMEs shifting to fintech payments

Cross-border payment competition is intensifying as SMEs prioritise faster, more reliable transfers, with 91% planning to switch provider within two years.

By Karen Joy Bacudo • 5 min read • Last week
Midnite taps BR-DGE to expand payments infrastructure
Fintech

Midnite taps BR-DGE to expand payments infrastructure

The move should let customers use more payment options as the betting operator expands beyond the UK and Ireland.

By Raphael Veloso • 3 min read • Last week
Keepit tops USD $100 million ARR on AI Truth Cloud
Data Protection

Keepit tops USD $100 million ARR on AI Truth Cloud

The Danish cloud data protection group's nine-figure run underscores demand for independent backup as firms link AI adoption to data trust.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Bitdefender launches AI visibility & control for firms
Software-as-a-Service

Bitdefender launches AI visibility & control for firms

Security teams can now spot unsanctioned AI use across Windows estates, as Bitdefender adds risk ranking and policy controls to GravityZone.

By Mara Sugue • 4 min read • Last week
Azul launches AI assistant for Java security checks
Software-as-a-Service

Azul launches AI assistant for Java security checks

IT teams can now spot unpatched Java versions and Oracle licensing exposure in live production data, cutting the risk of audit surprises.

By Mara Sugue • 4 min read • Last week

Stories from Other Regions

Managed Service Provider (MSP) stories

Building Utility Resilience in an Era of Cyber Risk and Disruption
Disaster Recovery

Building Utility Resilience in an Era of Cyber Risk and Disruption

Australian utilities face sharper scrutiny as cyber incidents and supplier failures threaten outages, compliance breaches and market stability.

By Marc Beder • 5 min read • 2 days ago
Com-X named APAC finalist in 2026 MSP Titans Awards
Digital Transformation

Com-X named APAC finalist in 2026 MSP Titans Awards

The finalist nod could boost Com-X's visibility as businesses seek advisers on cyber risk, compliance and hybrid workplace technology.

By Raphael Veloso • 4 min read • 2 days ago
Dodo moves 100,000 customers to cheaper internet plans
Data Analytics

Dodo moves 100,000 customers to cheaper internet plans

Households on underused NBN plans could save AUD $14.4 million a year after the telco shifted nearly 100,000 customers to cheaper tiers.

By Raphael Veloso • 4 min read • 2 days ago
Qualcom wins Microsoft security badge amid AI concerns
Data Protection

Qualcom wins Microsoft security badge amid AI concerns

The badge strengthens customer confidence as firms racing to deploy Copilot and other AI tools face tighter scrutiny over data access and governance.

By Raphael Veloso • 3 min read • Last week
Air IT launches AI services for SMEs lacking plans
Digital Transformation

Air IT launches AI services for SMEs lacking plans

Many SMEs are delaying AI adoption, leaving them exposed to lost productivity as Air IT's new services aim to turn pilots into practical use.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Talentica launches DevX AI Pods for product engineering
DevOps

Talentica launches DevX AI Pods for product engineering

The service aims to cut errors from AI coding tools by giving engineers and agents shared product context across the full development cycle.

By Joseph Gabriel Lagonsin • 4 min read • Last week
HeadFirst Global rebrands as Vertage in AUD $16bn push
Digital Transformation

HeadFirst Global rebrands as Vertage in AUD $16bn push

Customers will keep existing contracts unchanged until 2027 as the new Vertage name rolls out across 11 workforce businesses.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Ingram Micro names Becs Paterson to New Zealand role
Digital Transformation

Ingram Micro names Becs Paterson to New Zealand role

Her outside-industry experience is expected to help Ingram Micro sharpen partner sales and growth as New Zealand resellers face shifting demand.

By Joseph Gabriel Lagonsin • 5 min read • Last week