LivePerson stories
Australia and New Zealand businesses are spending more on AI customer service, with NiCE targeting bigger contracts and partner-led expansion.
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.
Rocketlane has raised USD $24 million in Series B funding to enhance its AI-driven CRM platform, aiming to revolutionise client project delivery.
Zscaler's 2024 AI Security Report shows a 600% surge in enterprise use of AI/ML tools despite the increasing risk of accidental data breaches.
Forter appoints Eran Vanounou as CTO to lead product development and innovation. Vanounou brings 25+ years of technical development experience.
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.
Ping Identity has hired Graeme Ventris as EMEA Channel and Alliances Chief, tasking him with driving partner-led growth in digital identity.
