Klaus stories

Zendesk has enriched their workforce engagement platform with the acquisition of AI-powered Klaus, to deliver superior, intelligent customer experiences.

Dynatrace collaborates with Lloyds Banking Group to optimise the carbon impact of Lloyds' IT ecosystem, targeting sustainability goals through innovative app development.

Lloyds Banking Group teams up with Dynatrace, using its Carbon Impact app to efficiently measure and cut down their IT operations' carbon emissions, targeting a minimum 75% reduction in direct emissions.

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

IGEL new Preventative Security Model aims to redefine secure enterprise endpoints and boost Zero Trust, with a showcase due at upcoming IGEL DISRUPT 24 forum.

IGEL welcomes Mads Skalbo and Eric Kline as new VP's, strengthening global enterprise with an increased focus on Europe.

Cybersecurity firm Infinigate Group names Caroline Hutchins, a seasoned HR professional, as its new Chief People Officer.

Infinigate's 2024 forecast highlights cybersecurity impact, AI proliferation, MSP opportunities and need for ICT experts.

A new venture, Expert-Fit, aims to redefine consultancy and executive recruitment for businesses at all growth stages.

IGEL expands sales leadership team, adding Brian Cornell as VP, Sales for DACH region and Darren Fields as VP, Sales for UK/Ireland and International.

IGEL appoints James Millington as VP of Product & Vertical Marketing, driving industry-focused strategies across healthcare, government, FinServ, and retail.

IGEL appoints Carsten Thomsen as VP of Emerging Markets to lead international expansion into Benelux, Nordics and other regions.

The announcement represents the first observability solution available to Microsoft customers as a Switzerland-based SaaS deployment.

Klaus Oestermann has been appointed as the new Executive Chair of IGEL Board, aiming to cement their position in the end-user computing market.

McLaren Racing has announced a multi-year partnership with Workday, which makes the company an official partner of the 2023 McLaren Formula 1 Team.

Aryaka's Zero Trust WAN now includes Secure Web Gateway and Firewall-as-a-Service, an integration that is the first of its kind.

Critical infrastructure is under attack as businesses face challenges in IIoT/OT security, finds Barracuda Networks report.

It’s been proven that when a hotel’s various revenue-generating departments work effectively together, they report revenue increases and increased market share.

Analytics assist hoteliers to harness their data to optimise the revenue performance of their entire property.

Organisations are increasingly confident in public cloud, but are struggling with cloud access, according to a report by Barracuda.