Klaus stories

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

IGEL new Preventative Security Model aims to redefine secure enterprise endpoints and boost Zero Trust, with a showcase due at upcoming IGEL DISRUPT 24 forum.

Infinigate's 2024 forecast highlights cybersecurity impact, AI proliferation, MSP opportunities and need for ICT experts.

McLaren Racing has announced a multi-year partnership with Workday, which makes the company an official partner of the 2023 McLaren Formula 1 Team.

Critical infrastructure is under attack as businesses face challenges in IIoT/OT security, finds Barracuda Networks report.

It's been proven that when a hotel's various revenue-generating departments work effectively together, they report revenue increases and increased market share.

Analytics assist hoteliers to harness their data to optimise the revenue performance of their entire property.

Organisations are increasingly confident in public cloud, but are struggling with cloud access, according to a report by Barracuda.

Mastercard commits to bringing one billion people and 50 million businesses into the digital economy by 2025, with a focus on women entrepreneurs.

COVID-19 lockdowns are straining global internet infrastructure, say researchers at Monash Business School, with increasing latency issues across many regions.

New functionality enforces Office 365 local breakout policies in Microsoft Azure Virtual WAN to optimise Office 365 UX while increasing security.

In this exclusive interview, Intel's Jeff Klaus shares insights on the data centre management industry and its capabilities for the future.

Digitalisation, Industrie 4.0 and Industrial IoT are raising new challenges because now data must traverse the boundary separating IT and OT.

It appears Europe, Middle East, and Africa (EMEA) is ripe for the picking as Cohesity has announced significant growth in the area.

The report, commissioned by Barracuda Networks, includes data from more than 900 respondents in the Americas, EMEA, and APAC.

The breach occurred as an access credential to TimeHop's cloud computing environment that didn't have multifactor authentication was compromised.

By the time you read this post, I'll be taking a seat at an Uptime Institute panel session to discuss the success of the technology and its travails.

Luckily for data center managers, there are a plethora of tools and steps available to ensure your data center is operating in an efficient state.

Volkswagen unveils plans for its first electric microbus, the I.D. BUZZ, with a range of 600km and fully autonomous driving mode.

Hitachi forms Hitachi Insight Group to accelerate IoT business in industrial and enterprise markets #IoT #business.