Kathryn Murphy stories
CustomerAI fuels next generation of customer relationships
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
Twilio unveils CustomerAI; expands Google Cloud partnership
Twilio unveils CustomerAI ahead of SIGNAL and simultaneously expands on its long-standing partnership with Google Cloud.
Consumers want personalisation, but don't trust brands with their data
Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly.