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Technology news for Asia's largest enterprises

IT operations management stories

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Rimini Street
UTS switches to Rimini Street for database security and management
August 2022
The University of Technology Sydney (UTS) has announced that it has switched maintenance, support and security management of its Oracle database and technology platforms from Oracle to Rimini Street.
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DR
Eaton provides business continuity with disaster avoidance application
June 2022
Many SMBs often struggle with problems relating to UPS and IT assets due to the sheer amount of time and resources required to run effectively. 
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Micro Focus
Micro Focus releases update to enterprise NOM offering
June 2022
Micro Focus has announced that the latest version of its comprehensive Network Operations Management (NOM) offering for businesses is now available.
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Sustainable IT
Grasping the opportunity to rethink the metrics of a sustainable data centre
May 2022
A data centre traditionally has two distinct operations teams: the Facility Operations team, and the IT Operations team. Collaboration between them is the key to defining, measuring, and delivering long-term efficiency and sustainability improvements.
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Ping Identity
LastPass teams up with Ping Identity to improve password security
March 2022
LastPass has announced new integrations with Ping Identity, including PingOne and PingFederate to better serve enterprise businesses.
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Cloud
Chayora receives Uptime Institute Gold Certification
March 2022
Uptime Institute has awarded Chayora Tier III Gold Certification of Operation Sustainability for its utilisation of infrastructure at its Tianjin campus.
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Customer service
Advantage: Why the gold standard of customer service matters
February 2022
As a business, it is crucial to evolve and adapt IT operations to survive, innovate and compete - even more so during a global pandemic.
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AI
Unleashing a smarter breed of business operations with AI
January 2022
More businesses than ever before are leveraging the power of AI and real-time analytics to fast-track operational efficiency at unprecedented rates.
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IT infrastructure
Top trends impacting infrastructure and operations for 2022
December 2021
Gartner has highlighted the six trends that infrastructure and operations leaders must start preparing for in the next 12-18 months.
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Cybersecurity
Pluralsight extends Skills offerings for cybersecurity, IT ops and development
October 2021
With the introduction of these new labs, Pluralsight Skills now offers more than 900 lab-based hands-on learning experiences for technologists looking to close skills gaps and stay ahead of the pace of change.
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Cloud
AVEVA makes Operations Control available via subscription model
September 2021
From IIoT architectures and cloud-driven remote edge management to multi-site supervisory control, AVEVA Operations Control software will be available via a flexible user-centric model.
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Nintex
Pallas Capital advances operations with Nintex Promapp
July 2021
Pallas Capital selected Nintex Promapp and deployed the process management tool in April 2021, which has resulted in the mapping of more than 100 processes, with an additional 100 processes scheduled for completion within two months.
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Data Protection
Quest Software launches solutions for operations, protection and governance
April 2021
"We are excited about this new strategic direction and believe it will deliver strong value for our global customers as they further their data-centric transformation projects."
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IT operations management
ECI launches new data collection agent for FMAudit
January 2021
The DCA software application collects critical meter, performance and supply-level data from multi-function print devices for FMAudit users across APAC regions.
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IT infrastructure
Gartner: Six infrastructure and ops trends for 2021
December 2020
Plus, recommendations for infrastructure and operations leaders to respond to these trends and achieve optimal results in a post-pandemic environment.
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Gartner
Analysts note SolarWinds’ share of IT ops management market
October 2020
Ranked 1st by IDC for network management software market share – 2nd, 3rd and 4th by Gartner across ITOM performance analysis categories by revenue.
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Remote Working
Aussie company steps up to aid geographically dispersed companies
July 2020
Enlighten states it has the overarching aim of helping businesses in all corners of the globe navigate the current situation through the implemention of Enlighten solutions to manage distributed workforces.
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Digital Transformation
Businesses investing in DX more than ever thanks to COVID-19
June 2020
"Organisations need to reexamine every part of their business for digital readiness or face consequences regardless of whether another crisis of this magnitude happens again or not.”
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IT in Healthcare
A/NZ healthcare organisation chooses Nintex to improve operations
April 2020
Nintex has announced the Royal Australian and New Zealand College of Obstetricians and Gynaecologists (RANZCOG) has chosen the Nintex Process Platform as part of its broader member engagement strategy.
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Cloud
Malwarebytes launches cloud platform designed for SMBs
March 2020
Malwarebytes launches Malwarebytes Nebula, a new cloud platform with specific enterprise features but designed for small to medium businesses.
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Cloud
SolarWinds extends support for database management with new DPM offering
February 2020
SolarWinds has added a Database Performance Monitor (DPM) to its IT operations management (ITOM) portfolio. This follows the acquisition of VividCortex in December 2019 by SolarWinds.
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SaaS
The rise of SaaS in achieving operational excellence
November 2019
SaaS helps to achieve associated behaviour changes in the business by fostering a culture of innovation, agility, with systems always-on and accessible anywhere, Enlighten says.
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Cloud
Verizon rolls out new field service management solution
November 2019
“Verizon Connect Field Service Dispatch provides a simplified approach to managing drivers, technicians and jobs. This enables customers to streamline business processes, efficiently schedule jobs and improve customer service - all from one pane of glass.”
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CX
Splunk in the wild: the ‘data to everything’ platform in action
November 2019
With a platform offering that professes to ‘do everything with your data’, Splunk’s solutions come alive in its use cases and with customers who are taking the technology and using it to solve specific pain points or to extend capabilities.