Insurance stories - Page 11
Celeste Thomasson joins GEODIS board
Fri, 13th May 2022
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risk & compliance
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insurance
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legal
GEODIS strengthens management team with new appointments: Celeste Thomasson as EVP and general counsel, Pascale Dubois as EVP for corporate communications.
GEODIS appoints Celeste Thomasson as Executive vice president
Fri, 13th May 2022
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risk & compliance
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insurance
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legal
GEODIS strengthens management team with two executive appointments: Celeste Thomasson as EVP & GC and Pascale Dubois as EVP of Corporate Communications.
Shopping for cyber insurance? Six questions to ask before calling the insurer
Wed, 4th May 2022
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malware
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ransomware
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iam
The cyber threat landscape has always been worrisome, but today these concerns are heightened given an anticipated uptick in cyber-attacks from bad actors.
Smarter tech investments can streamline collaboration for insurers
Thu, 31st Mar 2022
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cx
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martech
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insurance
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. .
Cyber attack on insurer highlights need for better security
Fri, 25th Feb 2022
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ddos
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data analytics
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fintech
AXA's recent data breach highlights the urgent need for tighter security controls in the insurance sector, as cyber attacks target financial companies.
How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
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crm
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digital transformation
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cx
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.
Insurance market undergoing huge digital disruption
Fri, 17th Sep 2021
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insurance
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capgemini
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online experience
Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.
Cyber-insurance or self-insurance: how businesses can recover from ransomware attacks
Tue, 10th Aug 2021
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storage
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malware
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ransomware
Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.
Case study: rapidMATION automates DKG's 'future-ready' business
Thu, 8th Apr 2021
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cx
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martech
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rpa
DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.
Financial services and insurance businesses survive challenges thanks to DevOps
Fri, 26th Mar 2021
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devops
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fintech
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apm
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.
Interview: TAL Australia's journey to successful CRM
Mon, 8th Jul 2019
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crm
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uc
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cx
At Adobe Symposium last week, TechDay chatted to TAL Australia's head of customer relationship management, Mike Nixon.
Why many insurance tech companies want to improve CX
Thu, 11th Apr 2019
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uc
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wearables
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cx
Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.
Cove trials insurance purchases via Facebook Messenger chatbot
Mon, 25th Jun 2018
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uc
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hyperscale
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public cloud
Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.
Insurtech a win-win for insurers and customers, expert says
Tue, 19th Jun 2018
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uc
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fintech
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martech
The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
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crm
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uc
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cx
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
Dimension Data helps insurance company upgrade data center
Mon, 2nd Oct 2017
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network infrastructure
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sd-wan
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sdn
Dimension Data helps Asia's largest life insurance firm upgrade its IT environment and improve network performance.
Health insurer nib trials AI customer service agent Frankie
Mon, 11th Sep 2017
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crm
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digital signage
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martech
Frankie will be able to provide instant responses to a variety of common enquiries to nib's new product range including benefits available.
Business interruption - now a costly claims business for insurance companies
Thu, 24th Aug 2017
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virtualisation
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dr
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hyperscale
Natural disasters push insurers to scrutinize costly business interruption claims, with losses hitting £1.4bn.
Flying a drone at work? Now there's insurance specially made for commercial UAVs
Mon, 13th Feb 2017
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drones
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risk & compliance
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insurance
If you're in charge of operating UAVs or drones for your employer (or your own business), drone insurance is about to get much simpler.
2017 will be a 'watershed year' for the insurance industry thanks to IoT
Wed, 14th Dec 2016
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iot
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ovum
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insurance
67% of insurance carriers believe IoT will transform the sector within 36 months, but consumer adoption has been disappointing.