Graham Jackson stories
AI in Commerce: Why retailers need to beware
Last month
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cx
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it training
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martech
Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
Balmain bolsters customer experience with Fluent Commerce
Wed, 14th Jun 2023
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martech
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commerce systems
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cx
Historic luxury house Balmain deploys Fluent Order Management to deliver an improved online customer experience.
ALDO chooses Fluent to simplify its customer experience
Thu, 4th May 2023
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commerce systems
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martech
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supply chain systems
Multinational retailer ALDO Group implements a new distributed order management system from Fluent Commerce for omnichannel order fulfilment.
Fluent Commerce partners Merkle to implement OMS for VF Corp
Tue, 21st Mar 2023
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cx
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martech
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commerce systems
Fluent Commerce is supporting the apparel and footwear company VF Corporation by partnering with customer experience firm Merkle to implement a new OMS.
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Fluent Commerce has a new Chief Technology Officer
Fri, 16th Dec 2022
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commerce systems
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martech
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vix technology
Fluent Commerce appoints Rob Crowley as their new global CTO. He will lead technology and product development for the company worldwide.
Sephora goes live with Fluent Order Management in Australia
Fri, 14th Oct 2022
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cx
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martech
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commerce systems
Sephora selects Fluent Commerce's Order Management System to enhance customer experience in-store and online. Accenture is a key partner in the implementation.
Fluent Commerce appoints Pranatharthi Haran as APAC Managing Director
Tue, 26th Apr 2022
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cx
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martech
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commerce systems
Fluent Commerce appoints Pranatharthi Haran as APAC managing director, responsible for leading Sales and Operations in the region. #software #leadership.
Fluent Commerce appoints Pranatharthi Haran as APAC managing director
Tue, 26th Apr 2022
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cx
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martech
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commerce systems
Fluent Commerce appoints Pranatharthi Haran as APAC managing director, bringing breadth of experience from SAP and IBM.