Forrester stories - Page 40

CrowdStrike has delivered the first signature-less machine learning engine to be incorporated into VirusTotal's malware scanning service.

Why are customer experience efforts not living up to expectations? NICE believes a lack of customer interaction visibility may be the answer.

ManageEngine has earned the highest score possible for customer satisfaction in privileged identity management.

Bendigo and Adelaide Bank has secured the #1 ranking in its customer experience brand in Australia. Its secret weapon? Qualtrics is the key.

Adobe hailed as leader in Forrester's enterprise marketing suite, setting a benchmark in experience-led customer engagement.

The 'Forrester Wave Cross-Channel Campaign Management, Q2 2016 Report' has highlighted some of the best-performing B2C cloud marketing providers.

LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.

Forrester Research recently conducted a study on 10 of the main Enterprise File Sync and Share (EFSS) platform providers.

A new offering allows businesses to connect via SMS to effectively communicate with increasingly mobile customers.

80% of companies in Asia Pacific lack sufficient vulnerability management capabilities, according to a survey by Tenable Network Security.

Palo Alto Networks' WildFire tops Forrester's automated malware analysis, defining the future of cyber defence strategies.

Decreasing the risk of bank fraud and improving the customer experience are both based on knowing the customer - can they work together?.

Customer experience is front and centre in digital transformation, but there are plenty of other things to consider in the 'long and slow' process.

ANZ businesses face security risks in the cloud, but can mitigate them through a range of measures, according to Fortinet's Gary Gardiner.

The frequency and sophistication of cyber crime is growing everyday in line with the increasingly digital workplace.

Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.

Plan B has snapped up pioneer ISP Iconz as it looks to scale up its cloud, data centre and networking services offerings.

Centrify ups protection for outsourced IT with first secure federated privileged access for outsourced IT, providing USP for resellers.

Smartphones are now driving more online sales and traffic for retailers than tablets, according to a new report.

Developments in eCommerce means retailers need to make sure their infrastructure is up to scratch or risk their customers going elsewhere.