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Forrester Research Stories - Page 52

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Forrester Research stories

Fighting bank fraud and improving the customer experience: Can they work together?
Public Cloud

Fighting bank fraud and improving the customer experience: Can they work together?

Decreasing the risk of bank fraud and improving the customer experience are both based on knowing the customer - can they work together?.

By Ian Selbie • 6 min read • Wed, 27th Apr 2016
Customer is North Star in digital transformation, but don't forget the rest
Digital Transformation

Customer is North Star in digital transformation, but don't forget the rest

Customer experience is front and centre in digital transformation, but there are plenty of other things to consider in the 'long and slow' process.

By Heather Wright • 3 min read • Thu, 21st Apr 2016
HID Global rolls out new offerings for the mobile enterprise
Physical Security

HID Global rolls out new offerings for the mobile enterprise

HID Global unveils new mobile solutions, enhancing digital identity and access control in the enterprise sphere.

By Catherine Knowles • 4 min read • Mon, 18th Apr 2016
Payment tech firm aims turned credit card declines into revenue
eCommerce

Payment tech firm aims turned credit card declines into revenue

Adyen launches RevenueAccelerate, an automated tool to increase credit card approval rates, aiming to turn failed transactions into revenue.

By Shannon Williams • 2 min read • Fri, 15th Apr 2016
What can you do to mitigate the risk of the cloud?
Firewalls

What can you do to mitigate the risk of the cloud?

ANZ businesses face security risks in the cloud, but can mitigate them through a range of measures, according to Fortinet's Gary Gardiner.

By Catherine Knowles • 6 min read • Fri, 8th Apr 2016
The benefits of moving your business to 802.11ac wave 2
Network Infrastructure

The benefits of moving your business to 802.11ac wave 2

Businesses have been forced to decide whether to stick with the current 802.11 protocol standard or wait for new ones to be released.

By Ashton Young • 3 min read • Mon, 21st Mar 2016
Your IT infrastructure could be taken over in just 12 minutes
IT Industry

Your IT infrastructure could be taken over in just 12 minutes

The frequency and sophistication of cyber crime is growing everyday in line with the increasingly digital workplace.

By Ashton Young • 4 min read • Tue, 15th Mar 2016
Aussie businesses struggling to stay relevant in digital era
Digital Transformation

Aussie businesses struggling to stay relevant in digital era

Aussie firms at risk in the tech age, warned at Melbourne's ThoughtWorks Live event to embrace digital or face obsolescence.

By Shannon Williams • 3 min read • Fri, 11th Mar 2016
Genesys omnichannel solution delivers big ROI, study shows
Customer Relationship Management

Genesys omnichannel solution delivers big ROI, study shows

Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.

By Catherine Knowles • 2 min read • Mon, 22nd Feb 2016
Plan B snaps up Iconz, scales up cloud, data centre and networking
ICONZ/Webvisions

Plan B snaps up Iconz, scales up cloud, data centre and networking

Plan B has snapped up pioneer ISP Iconz as it looks to scale up its cloud, data centre and networking services offerings.

By Heather Wright • 3 min read • Tue, 2nd Feb 2016
The secret to good customer relationships? Successful digital change
Digital Transformation

The secret to good customer relationships? Successful digital change

Businesses are failing to measure up to changing expectations when it comes to digital change, leading to deteriorating customer-brand relationships.

By Catherine Knowles • 3 min read • Fri, 29th Jan 2016
IBM labelled 'signifcant' software provider in hybrid cloud space
Private Cloud

IBM labelled 'signifcant' software provider in hybrid cloud space

Hybrid cloud is gaining widespread market adoption because it leverages existing IT resources while integrating public and private cloud environments.

By Shannon Williams • 1 min read • Mon, 18th Jan 2016
Centrify delivers federated privileged access for outsourced IT
Centrify

Centrify delivers federated privileged access for outsourced IT

Centrify ups protection for outsourced IT with first secure federated privileged access for outsourced IT, providing USP for resellers.

By Heather Wright • 2 min read • Thu, 14th Jan 2016
Smartphones leading online sales
Unified Communications

Smartphones leading online sales

Smartphones are now driving more online sales and traffic for retailers than tablets, according to a new report.

By Shannon Williams • 3 min read • Tue, 12th Jan 2016
Deal or no deal - depends on website speed
eCommerce

Deal or no deal - depends on website speed

Developments in eCommerce means retailers need to make sure their infrastructure is up to scratch or risk their customers going elsewhere.

By Shannon Williams • 2 min read • Fri, 20th Nov 2015
Intelligent data can save you money: Find out how
Data Analytics

Intelligent data can save you money: Find out how

Using data intelligently can transform businesses - for one, corporate spend data can become actionable insights that helps a business save money.

By Catherine Knowles • 2 min read • Tue, 17th Nov 2015

Stories from Other Regions

Forrester Research stories

Forrester dubs Intralinks a 'leader' for file sync and share platform
Cloud Services

Forrester dubs Intralinks a 'leader' for file sync and share platform

Intralinks VIA named a 'Leader' in Forrester's Enterprise File Sync and Share Platforms report. High scores for security & rights management.

By Catherine Knowles • 2 min read • Fri, 11th Mar 2016
Aussie enterprise suffering from major app performance gap
Microsoft

Aussie enterprise suffering from major app performance gap

There is a major performance gap between the needs of Australian business and IT's current ability to deliver, causing serious problems.

By Shannon Williams • 4 min read • Tue, 8th Dec 2015