Feedback stories

Mihup.ai reveals an 8-billion parameter AI suite tailored for contact centres, promising to enhance efficiency, agent performance, and customer satisfaction.

Pulsant launches a nationwide initiative to enhance client experience across its platformEDGE sites, following positive feedback from a Croydon data centre redesign.

HireHunch, a Bangalore-based B2B SaaS firm, has launched HunchScore to help tech graduates and professionals ace interviews and boost their career prospects.

Turnitin introduces new AI-powered grading tools to combat bias and improve academic integrity, enhancing feedback and detection of AI-generated content.

ACE stresses that without a strategic adoption plan for Microsoft's Copilot, businesses risk underutilisation and diminished returns on investment. Here's how to avoid that pitfall.

Unison Networks unveils a decade-long Asset Management Plan, inviting community feedback to ensure their evolving needs are met in Rotorua, Taupo, and Hawkes Bay.

A survey by Workhuman reveals that 61% of UK employees are more productive remotely, yet nearly two-thirds suffer from productivity anxiety.

Workhuman’s latest Human Workplace Index reveals UK remote workers are 65% more prone to productivity anxiety, despite reporting higher efficiency.

Hybrid has launched its testnet for advanced AI Agents and Web3 integration, enabling users to explore features, earn points, and provide crucial feedback.

academyEX's new Find your EXfactor campaign, featuring a vibrant explainer video, has boosted engagement by 76%, reshaping how postgraduate education is marketed.

Google launches AI Overviews for its US search feature, promising enhanced user satisfaction but facing early issues with erroneous summaries.

WorkBuzz and Personal Group team up to bridge the tech gap for deskless workers, boosting morale and engagement through an integrated mobile app solution.

Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.

Sudima Hotels have seen a 10-15% boost in productivity over 18 months since introducing AI and robots, proving they enhance efficiency without displacing human roles.

Plymouth Marjon University enhances its student support services by integrating Studiosity+'s latest AI technology, offering near-instant academic writing feedback.

GitHub introduces a public beta of its code scanning autofix for Advanced Security users, promising remediation of two-thirds of vulnerabilities within major coding languages.

VXT, a rising legal-tech start-up, has launched a pioneering AI-driven communications platform that syncs with practice management software.

Unveiling 25 practical strategies to cement trust with clients, businesses are beginning to understand that word-of-mouth recommendations, underpinned by trust, outperform traditional advertising efforts fivefold.

Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.

On IWD 2024, addressing substantial gender pay gaps and shrinking DEI teams challenge the effectiveness of current strategies, demanding a strategic shift towards genuine inclusivity.