Experience Design stories
Worries over accuracy and human skills are tempering the rapid rise in personal use of generative AI, despite wider adoption across five markets.
The programme aims to cut complexity for wealth clients as Iress modernises ageing platforms and adds AI to speed delivery and reduce costs.
The overhaul aims to help readers find regional tech coverage more easily as AI and search reshape how news is discovered.
Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.
Creative professionals can now use Claude inside Adobe, Blender and Ableton to automate tasks, search docs and move work between apps.
Recognition could help the London studio win more entertainment clients after its immersive Pendragon Cycle site took a Webby Award.
The deal broadens Studio Graphene’s European reach and gives clients access to design, engineering and cloud services from one provider.
Banks face a costly overhaul as EU rules will soon make digital identity wallets mandatory for strong customer authentication, reshaping onboarding and fraud checks.
Users will be able to turn rough briefs into editable work as the platform broadens into office tasks and workplace software integration.
AAA studios risk missing the portable boom as hybrid consoles, handheld PCs and cloud services reshape where players spend their time and money.
Customer-facing staff may handle chats and calls more easily after 8x8 Engage won Gold at the NY Product Design Awards.
The ranking spotlights growing buyer demand for proven AI savings as enterprises shift from pilots to production across core operations.
Students are gaining public app-store exposure and industry experience as Galgotias University's programme moves classroom projects into commercial release.
Villagehood has unveiled a community app aimed at helping Australian mothers arrange local meet-ups, after more than 100 attended its Sydney launch.
Customer experience fails when networks falter, with outages, latency and weak security now directly affecting trust and churn.
Parents of primary school children are being urged to rethink online privacy habits as the regulator responds to rising safety concerns.
Banks and credit unions can now track where customers drop out in online banking journeys, helping lift adoption and self-service.
More than 100 former students gathered in Bengaluru as the training brand widened its push into original content and new production methods.
Listeners must navigate a self-built virtual world to hear Vivek Agrawal’s debut Hindi album, as artists test new ways to stand out online.
The Sydney agency’s new healthcare work will sharpen brands and digital journeys for more than a million telehealth users and clinicians.