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Employee Experience (EX) Stories - Page 30

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Employee Experience (EX) stories

Medallia recognised as Technology Leader in Q4 2023 Spark Matrix report
Customer Experience

Medallia recognised as Technology Leader in Q4 2023 Spark Matrix report

Medallia, an industry expert in customer and employee experience, earns recognition as Technology Leader in Quadrant Knowledge Solutions' Spark Matrix Digital Marketing Analytics Q4 2023 report.

By Kaleah Salmon • 3 min read • Wed, 8th May 2024
Qualtrics introduces AI capabilities to enhance CX and EX
Customer Experience

Qualtrics introduces AI capabilities to enhance CX and EX

Qualtrics unveils AI features, leveraging its substantial human sentiment database to improve customer and employee management.

By Tom Raynel • 2 min read • Thu, 2nd May 2024
Telstra & Cognizant form AI-focused strategic partnership
Customer Experience

Telstra & Cognizant form AI-focused strategic partnership

Telstra and Cognizant form five-year strategic partnership to use artificial intelligence for innovation, enhancing customer experience and operational efficiency.

By Catherine Knowles • 3 min read • Wed, 1st May 2024
ControlUp enhances Edge DX to optimise digital employee experience
Human Capital Management

ControlUp enhances Edge DX to optimise digital employee experience

ControlUp has boosted its ControlUp Edge DX system with advanced user dashboards, employee sentiment surveys and a AI-based chatbot, aiming to optimise IT management.

By Catherine Knowles • 3 min read • Mon, 29th Apr 2024
Qualtrics appoints Gurdeep Singh Pall as AI Strategy President
Unified Communications

Qualtrics appoints Gurdeep Singh Pall as AI Strategy President

Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.

By Imee Dequito • 3 min read • Thu, 18th Apr 2024
Accelerate global growth with an agile HR strategy
Unified Communications

Accelerate global growth with an agile HR strategy

Business growth can be optimised by adopting an agile HR approach, enhancing speed and flexibility in response to global market shifts, according to a study and leading companies' practices.

By Staff Writer • 6 min read • Mon, 15th Apr 2024
Coveo unveils new GenAI tools to enhance digital experience journeys
Marketing Technologies

Coveo unveils new GenAI tools to enhance digital experience journeys

Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.

By Catherine Knowles • 3 min read • Mon, 1st Apr 2024
RingCentral unveils RingEX, an AI-integrated business phone system
Customer Experience

RingCentral unveils RingEX, an AI-integrated business phone system

RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.

By Catherine Knowles • 3 min read • Fri, 29th Mar 2024
Vivup & Perkbox announce merger to boost UK employee benefits sector
Human Capital Management

Vivup & Perkbox announce merger to boost UK employee benefits sector

Health and wellbeing providers Vivup and Perkbox reveal a merger backed by Great Hill Partners, striving for an all-in-one solution for UK employee benefits and wellbeing.

By Catherine Knowles • 3 min read • Thu, 21st Mar 2024
Oracle introduces generative AI to Fusion Cloud Applications Suite
Customer Experience

Oracle introduces generative AI to Fusion Cloud Applications Suite

Oracle is integrating generative AI into its Fusion Cloud Applications Suite to improve decision-making and user experience.

By Tom Raynel • 3 min read • Mon, 18th Mar 2024
Singapore staff favour hybrid work models, study shows
Human Capital Management

Singapore staff favour hybrid work models, study shows

The majority of Singaporean professionals have voiced strong preferences for hybrid or entirely remote work, despite company endeavors to increase office attendance, a Global Workplace Guide survey reveals.

By Catherine Knowles • 3 min read • Thu, 14th Mar 2024
Half of firms struggling to hire cybersecurity experts
Human Capital Management

Half of firms struggling to hire cybersecurity experts

Nearly half of global companies take over six months to employ a qualified cybersecurity professional, a Kaspersky study reveals.

By Shannon Williams • 3 min read • Wed, 13th Mar 2024
Medallia appoints Ben Brewer as new Chief Revenue Officer
Customer Experience

Medallia appoints Ben Brewer as new Chief Revenue Officer

Medallia, a global leader in customer and employee experience, appoints industry veteran, Ben Brewer, as its new Chief Revenue Officer, leveraging his extensive experience in tech firms.

By Imee Dequito • 2 min read • Tue, 12th Mar 2024
Sejal Patel Daswani joins Deputy as CPO, marking 80% women leadership
Marketing Technologies

Sejal Patel Daswani joins Deputy as CPO, marking 80% women leadership

Sejal Patel Daswani has been appointed as chief people officer by shift worker platform Deputy, increasing women in senior roles to 80%, signalling significant gender shift in the C-suite.

By Imee Dequito • 2 min read • Thu, 7th Mar 2024

Stories from Other Regions

Employee Experience (EX) stories

Tecala among Australia's Best Workplaces in Technology 2024
Data Protection

Tecala among Australia's Best Workplaces in Technology 2024

Tecala, an Australian IT service provider, lands a spot in Great Place to Work's list of Best Workplaces in Technology for 2024.

By Tom Raynel • 2 min read • Fri, 10th May 2024
Ricoh Australia introduces 'Ricoh Spaces' for hybrid workplace efficiency
Unified Communications

Ricoh Australia introduces 'Ricoh Spaces' for hybrid workplace efficiency

RICOH Australia launches RICOH Spaces, a dynamic cloud-based platform designed to enhance hybrid work models and streamline businesses, providing analytics for informed workspace decisions.

By Sean Mitchell • 3 min read • Mon, 29th Apr 2024
UK managers pivotal in shaping positive workplace culture, study finds
Human Capital Management

UK managers pivotal in shaping positive workplace culture, study finds

UK managers are instrumental in creating a positive workplace culture and guiding employee development, according to a Workhuman study.

By Catherine Knowles • 2 min read • Fri, 26th Apr 2024
Oracle shows new generative AI for Fusion Cloud Applications Suite
Customer Experience

Oracle shows new generative AI for Fusion Cloud Applications Suite

Oracle debuts generative AI features designed to enhance decision-making and user experiences across its Fusion Cloud Applications Suite, showcased at Oracle CloudWorld London.

By Sean Mitchell • 3 min read • Thu, 14th Mar 2024