IT Brief Asia - Technology news for CIOs & IT decision-makers

DX / Digital Experience stories

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Infinigate launches digital platform to aid business digitalisation
Yesterday
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bi
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it training
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managed services
Swiss-based Infinigate Group launches Infinigate Digital Connect, a digital platform providing tools to support business digitalisation, amidst the rise of IT subscription models.
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Public sector prioritises digital experience tech investment
Last week
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productivity
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public sector
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riverbed
Survey reveals 80% of UK public sector leaders plan to accelerate digital adoption, viewing it as a priority over the next five years to boost employee engagement and citizen interaction.
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Coveo unveils new GenAI tools to enhance digital experience journeys
This month
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martech
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cdp
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ai
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
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Zayo Group launches Waves on Demand for fast fibre network activation
Last month
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network management
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cx
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martech
Zayo Group revolutionises the fibre network industry in Europe with the launch of 'Waves on Demand', enabling customers to activate bandwidth within five working days, significantly less than the industry standard of over 30 days.
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Radware expands offerings with new load balancing service
Last month
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cybersecurity
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radware
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network visibility
Cybersecurity provider, Radware, expands its security services portfolio with the launch of Load Balancer as a Service and an enhanced Cloud Network Analytics Service.
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Australians likely to switch brands due to poor digital experience
Last month
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cx
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martech
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commerce systems
Over half of Australians may switch brands due to subpar digital experiences, an insight highlighted in the 2024 Publicis Sapient Digital Commerce Survey.
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Looking ahead and breaking the glass ceiling through self-belief
Last month
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cloud services
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cx
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martech
From a rural New Zealand childhood to CIO of the Year, one woman bursts through tech's glass ceiling, attributing her success to self-belief and refusing to let her gender define her abilities.
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Hygraph research finds existing CMS stunting organisational growth
Thu, 15th Feb 2024
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martech
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ecm
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custom software
New research from CMS provider, Hygraph, reveals that the inefficiency of current Content Management Systems hinders 84% of firms from fully exploiting content and data, according to the 'Future of Content' report.
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News Corp Australia partners with Outbrain to refine digital content discovery
Tue, 13th Feb 2024
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creative technologies
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content creation
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discovery
News Corp Australia pens a notable multi-year deal with technology platform Outbrain to enhance content discovery and revenue optimisation on its digital properties.
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TikTok trends reveal top voice assistant hacks for optimal use
Tue, 6th Feb 2024
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siri
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hands-free
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google
A surge in searches for voice assistant tricks by 304% sparks TikTok tech savants from FatJoe to reveal top hacks - enhancing user experiences.
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EVme partners with Salesforce for strategic growth in Thailand's EV market
Fri, 2nd Feb 2024
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big data
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bi
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cx
Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.
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Brands need to work harder to impress the ‘Application Generation’
Wed, 31st Jan 2024
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shopping
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research
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cisco
In light of soaring expectations for digital experiences, brands need to significantly improve their applications to win over the discerning and demanding 'Application Generation', warns a new study from Cisco.
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The ABCs of top 2024 trends For digital experience success
Tue, 30th Jan 2024
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bi
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big data
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martech
Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.
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Vocus to deploy Ciena's WL6e tech for high-capacity, energy-efficient networks
Tue, 23rd Jan 2024
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fibre
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ciena
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nz
Vocus will become the first operator to deploy Ciena's cutting-edge WaveLogic 6 Extreme (WL6e) technology, enhancing network capacity and energy efficiency amid increasing bandwidth requirements.
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Telecom giant seals multimillion deal with Radware
Fri, 19th Jan 2024
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firewall
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advanced persistent threat protection
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breach prevention
Radware, a renowned cybersecurity and application delivery provider, has secured a multimillion-pound deal to expand its partnership with a leading global telecom company.
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UK workers resent office return amid 'productivity paranoia' claims
Thu, 11th Jan 2024
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productivity
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research
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it workers
A third of UK knowledge workers resent forced return to offices citing 'productivity paranoia' and poor digital experiences adding an extra 3.1 work weeks annually, reveals Scalable Software study.
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Persistent Systems partners with AWS for AI solutions
Thu, 4th Jan 2024
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cloud infrastructure
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modernisation
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software engineering
Persistent Systems signs multi-year strategic collaboration with Amazon Web Services to expedite innovation in generative AI solutions.
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Zscaler launches Business Insights for improved SaaS optimisation
Thu, 14th Dec 2023
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cloud services
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cloud security
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casb
Zscaler unveils Business Insights for SaaS usage and office utilisation, targeting cost reduction, enhanced productivity, and increased security.
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Endava report reveals waste in APAC digital transformation efforts
Thu, 7th Dec 2023
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digital transformation
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ai
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ex
New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.
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Boomi's tech revitalises member experience for Chartered Accountants ANZ
Tue, 21st Nov 2023
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bi
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big data
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edutech
Boomi's technology revitalises membership experiences for Chartered Accountants Australia and New Zealand, enhancing personalisation.
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Prospa launches New Zealand's first SME lending app boosting business growth
Thu, 2nd Nov 2023
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smartphones
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fintech
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technology gifts
Prospa, the Australian lender, launches New Zealand's first SME lending app to aid efficient cash flow management.
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Verint announces strategic partnership with Zoom enhancing CX solutions
Fri, 27th Oct 2023
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cx
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martech
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partner programmes
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
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Australian education sector embraces TechnologyOne's SaaS solutions
Thu, 26th Oct 2023
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digital transformation
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saas
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compliance
Australia's higher education sector is fully embracing SaaS solutions by TechnologyOne, with a view to boost productivity.
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Inbuilding coverage technology reshapes retail customer experience
Mon, 16th Oct 2023
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bi
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big data
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apple
Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.