IT Brief Asia - Technology news for CIOs & IT decision-makers

Customer Success stories - Page 23

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Okta's $6.5b Auth0 acquisition carves deeper path into identity market

Fri, 5th Mar 2021
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okta
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m&a
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identity
Okta to acquire Auth0 in $6.5bn deal, boosting its market presence and aiming to integrate the two platforms over time.
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Qlik recognised once again in Gartner's Magic Quadrant

Fri, 19th Feb 2021
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data analytics
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martech
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planning
Qlik secures its position in Gartner's Magic Quadrant for Analytics and Business Intelligence Platforms for 11th year.
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Customer data generation spikes during 2020 - Twilio report

Mon, 15th Feb 2021
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crm
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data analytics
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cx
In December 2019, Twilio Segment processed close to 500 billion API calls per month. In December 2020, that number reached more than one trillion.
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Cloud infrastructure spending reaches almost $40b in 2020's final quarter

Fri, 5th Feb 2021
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datacentre infrastructure
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hyperscale
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public cloud
AWS, Microsoft Azure, Google Cloud, and Alibaba Cloud lead the cloud provider market, accounting for 65% of total cloud spend in the quarter.
Technology

LoopUp appoints Leigh Henderson as director of consulting for Australia

Thu, 28th Jan 2021
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uc
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microsoft
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voip
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
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LogRhythm buys out MistNet to bolster analytics capabilities

Fri, 15th Jan 2021
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endpoint protection
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data analytics
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siem
LogRhythm aims to strengthen its security portfolio with the acquisition of MistNet, enhancing its machine learning-based detection and response capabilities.
Rachel ler  vice president   general manager for apj  commvault 1 low res

Commvault capitalises on APJ growth opportunity with latest appointment

Wed, 6th Jan 2021
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commvault
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leadership
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job moves
Commvault has appointed Rachel Ler as its new vice president and general manager for Asia Pacific Japan (APJ).
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Former Silver Peak, Symantec exec joins Quantum

Tue, 5th Jan 2021
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iot
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iiot
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quantum computing
Quantum Corp has appointed Rick Valentine as senior VP and chief customer officer, joining the executive leadership team.
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Gartner names Zscaler the only leader in Magic Quadrant for Secure Web Gateways

Wed, 23rd Dec 2020
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zscaler
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gartner magic quadrant
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analyst report
Zscaler named as the only Leader in Gartner's Magic Quadrant for Secure Web Gateways, marking its 10th consecutive year in the position.
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Agile and innovative teams are key to outstanding customer experiences

Wed, 16th Dec 2020
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crm
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devops
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cx
Businesses that thrived during the pandemic had one thing in common: excellent customer experiences. Here are three ways to enable better customer experiences.
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Alibaba Cloud extends hybrid cloud offerings, aids with digital transformation

Mon, 7th Dec 2020
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multi-cloud
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hybrid & remote work
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wfh
Alibaba Cloud updates hybrid cloud strategy to drive enterprise adoption. New product offerings and partner program introduced.
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8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service

Fri, 20th Nov 2020
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crm
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uc
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martech
According to 8x8 chief executive officer Vik Verma, the recognition also validates the company's single-platform approach to contact centre innovation.
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Microsoft, Adobe and C3.ai 're-invent' CRM with artificial intelligence

Thu, 29th Oct 2020
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crm
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digital transformation
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martech
The dynamics of the market and the mandates of digital transformation have dramatically changed CRM market requirements.
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DocSmart named M-Files APAC Partner of the Year

Mon, 12th Oct 2020
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document management
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ecm
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martech
DocSmart Solutions named APAC Partner of the Year by M-Files, recognised for achievements in channel programme excellence and innovation.
Switch

Switch achieves APJ first with new Sitecore partner status

Thu, 8th Oct 2020
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network infrastructure
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cx
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martech
Switch, a Sydney-based company, has become the first in the Asia Pacific and Japan region to earn Sitecore Experience Commerce Specialisation status.
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Blue Prism extends human-to-digital worker collaboration with new Interact capability

Tue, 22nd Sep 2020
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uc
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collaboration
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workflow
Blue Prism launches Interact, a collaboration capability that allows employees to team up with digital workers for more efficient business processes.
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Fiverr launches platform to bring freelancers closer to business

Tue, 22nd Sep 2020
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uc
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hcm
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hybrid & remote work
Fiverr is launching Fiverr Business, a platform to help corporate teams collaborate with freelancers on business projects.
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Nintex takes training virtual with subscription model

Mon, 7th Sep 2020
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rpa
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apm
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lcnc
Community members may enrol in a wide-range of training courses, including live virtual classes and access to all certifications.
Forrester

Forrester Research highlights top cloud contact centre solution

Mon, 31st Aug 2020
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crm
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uc
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data analytics
NICE inContact's CXone has been ranked top for cloud contact centre solutions by Forrester Research, excelling in current offering and strategy categories.
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Google Cloud number one cloud service provider in retail - Canalys

Tue, 18th Aug 2020
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hyperscale
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public cloud
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open source
Google Cloud has ranked as the number one cloud service provider to the retail sector, outpacing overall market leader AWS and second-placed Microsoft Azure.