Customer Satisfaction Stories - Page 38

Global Stories

Customer Satisfaction stories

Unified Communications

8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience

8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.

By Catherine Knowles • 3 min read • Fri, 15th Dec 2023

Data Analytics

AWS reveals enhanced features for supply chain service

Amazon Web Services (AWS) reveals new capabilities for its Supply Chain service, aiming to optimise customers' supply chain processes.

By Shannon Williams • 3 min read • Fri, 1st Dec 2023

Data Analytics

Mystifly partners with Google Cloud to revolutionise travel technology sector

Mystifly announces its partnership with Google Cloud, aiming to stimulate growth and innovation in the travel technology sector.

By Catherine Knowles • 2 min read • Thu, 30th Nov 2023

ChannelAdvisor

Majority of online consumers prioritise quick delivery, survey reveals

73% of online shoppers expect two-day delivery, underlines new ChannelAdvisor survey on global consumer trends.

By Catherine Knowles • 3 min read • Thu, 30th Nov 2023

Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023

Data Analytics

Half of firms yet to adopt AI for business, reveals Valcon's study

Over half of surveyed businesses haven't adopted AI in their operations, despite recognising its benefits, says Valcon.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023

Risk & Compliance

EzyCollect unveils direct debit feature for seamless B2B payments

Automated B2B payment specialist, ezyCollect, has introduced a Direct Debit Authorisation feature to streamline client onboarding and ensure timely payments.

By Catherine Knowles • 3 min read • Fri, 17th Nov 2023

Customer Experience

ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences

ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.

By Imee Dequito • 2 min read • Mon, 13th Nov 2023

Unified Communications

NTT DATA UK&I & eir partner to improve customer service with AI

NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.

By Imee Dequito • 3 min read • Fri, 10th Nov 2023

DevOps

LogicMonitor launches AI tool Co-Pilot to enhance IT operations efficiency

LogicMonitor unveils AI tool Co-Pilot, designed to streamline IT operations, foster innovation and improve user experience.

By Catherine Knowles • 3 min read • Fri, 10th Nov 2023

Customer Experience

BP invests in AI forecasting to enhance CX, reduce waste

BP partners with RELEX Solutions for an AI-driven platform to optimise supply chain across its 300 UK retail stores.

By Shannon Williams • 3 min read • Thu, 9th Nov 2023

Advanced Persistent Threat Protection

Rubrik launches AI companion 'Ruby' to enhance cyber detection and recovery

Rubrik introduces AI assistant, Ruby, aiming to bolster cyber threat detection and recovery by using advanced AI and automation.

By Catherine Knowles • 3 min read • Thu, 9th Nov 2023

EduTech

Agile software development pivotal to future AI and ML growth, says expert

The future of AI and ML will be shaped by Agile software development, says Damian Winczewski, Head of Agile at STX Next.

By Catherine Knowles • 2 min read • Fri, 27th Oct 2023

Customer Experience

John Lewis sees 30% sales increase through Zyler's virtual try-on software

John Lewis reports a 30% sales boost attributed to the use of the AI-powered virtual try-on software by Zyler.

By Sean Mitchell • 3 min read • Fri, 27th Oct 2023

Stories from Other Regions

Customer Satisfaction stories

EduTech

N4L's commitment to secure digital schooling featured in 2023 report

Network for Learning's 2023 Annual Report highlights the unwavering commitment to secure digital education provision for NZ schools.

By Catherine Knowles • 2 min read • Wed, 20th Dec 2023

Customer Experience

FICO launches advanced analytics platform for banking in India

Global analytics leader, FICO, is now offering its advanced cloud-based platform to the Indian banking sector.

By Tom Raynel • 3 min read • Wed, 6th Dec 2023

Unified Communications

CommBank & More enhance strategic partnership with groundbreaking services

CommBank and More strengthen strategic partnership by introducing unique, industry-first services, making banking and telecommunications more cohesive.

By Kaleah Salmon • 3 min read • Fri, 1st Dec 2023