Customer Expectations stories - Page 2
Generative AI & other disruptive tech: Quanton's solution for NZ businesses
Mon, 22nd Jan 2024
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apm
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devops
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ai
Quanton founder, Garry Green, identifies disruptive tech such as generative AI and automated machine learning as the key to New Zealand's economic challenges.
Document automation strategies for Asia Pacific financial services in 2024
Wed, 17th Jan 2024
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document management
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ecm
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fintechs
In 2024, Asia Pacific financial firms are leaning into document automation strategies to enhance productivity, in a climate of rapid change boosted by pandemic, inflation, and employee disengagement.
Compuware celebrates two decades of powering the tech industry
Wed, 17th Jan 2024
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ai
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compuware
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eco-friendly
Celebrating its 20th year, Compuware highlights its crucial role in the AI sector and its ongoing commitment to innovation and efficiency.
Half of global businesses use machine learning but lack specialist teams
Fri, 5th Jan 2024
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data science
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ai
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r&d
Despite 50% of firms worldwide using machine learning, half of chief technology officers don't have a single professional in that role, signaling a gap in specialisation needs.
Celonis forecasts transformative impact of Process Mining in 2024
Thu, 21st Dec 2023
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predictions
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workforce management
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capital
Celonis leaders predict pivotal role of Process Mining technology in transforming businesses for increased efficiency by 2024.
SRJ Technologies Group forms key partnership with Air Control Entech
Mon, 18th Dec 2023
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customer service
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safety
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digitisation
SRJ Technologies partners with robotic inspections firm Air Control Entech to deliver novel digital solutions to energy sector.
OutSystems forecasts top tech trends for CIOs in 2024
Thu, 7th Dec 2023
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digital transformation
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apm
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low-code
OutSystems' Joe Ghattas predicts generative AI, increased business efficiency, and AI integration in development as top 2024 CIO trends.
Embedded finance set to redefine fintech landscape in 2024
Fri, 1st Dec 2023
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fintechs
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digital transformation
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integration
Embedded finance predicted to revolutionise fintech sector in 2024, blurring lines between traditional and digital services.
FreeBSD Foundation introduces SSDF Attestation for secure software development
Tue, 7th Nov 2023
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software development
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us government
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legislation
FreeBSD Foundation launches SSDF Attestation, simplifying secure software development for vendors and cloud providers.
Enable announces Australia's first rebate strategy conference 'Elevate'
Tue, 7th Nov 2023
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procurement
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sales
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customers
Enable reveals 'Elevate', Australia's inaugural rebate strategy conference, set to tackle supply chain challenges.
New report explores digital agendas of tax compliance leaders
Thu, 26th Oct 2023
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risk & compliance
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digital transformation
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tax
A Thomson Reuters report examines the digital strategies of tax compliance leaders, exploring investment in new technology.
Media firms pursue cloud agility amid rising competition
Mon, 16th Oct 2023
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akamai
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apj
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forrester research
An Akamai-commissioned study suggests that increasing customer experience expectations and data volumes influence cloud computing considerations.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Optimizely hires Rupali Jain as Chief Product Officer
Wed, 3rd May 2023
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ai
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ml
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qualtrics
Optimizely, a leading digital experience platform provider, has hired Rupali Jain as new Chief Product Officer to drive innovation and growth.
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AI platform Provenir appoints new APAC Sales Director
Sat, 17th Dec 2022
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apac
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experian
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oracle
Provenir appoints Colin Kum as Sales Director for APAC; Kum to lead sales and business development for the AI-powered Data and Decisioning Platform.
ANZ channel businesses on the road to change
Thu, 11th Aug 2016
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ar, vr & metaverse
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iot
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comptia
Understanding the elements of change is key for IT businesses to thrive, says Jim Hamilton of CompTIA ANZ Channel Community.
NSC gets a new look
Wed, 17th Feb 2010
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nsc
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customer expectations
The company has completed a six-month brand refresh, complete with new logo to highlight the company’s outlook and direction.