Customer Centricity stories
Peter Hanna appointed Head of Channels for Cohesity Asia-Pacific & Japan
AI data security firm Cohesity appoints industry veteran Peter Hanna as Head of Channels for Asia-Pacific and Japan, aiming to bolster regional sales and partner engagement.
Medallia links with PwC UK to uplift customer experience across Britain
Medallia forms strategic alliance with PwC UK, intending to enhance customer experience and navigate declining satisfaction rates in the UK market.
Frost & Sullivan names Vertiv as APAC Company of the Year
Frost & Sullivan has recognised Vertiv as Asia Pacific Data Center Power Solutions Industry 2022 Company of the Year.
Three steps to building a successful customer adoption team
Building a successful customer adoption team requires a unique combination of skills and qualities central to effectively engaging with customers.
Paymentology appoints new Global Head of Marketing
Paymentology appoints Nadia Benaissa as Global Head of Marketing, bringing 20 years of fintech marketing experience to spearhead global expansion.
The foundations of a modern data-driven organisation: Obtaining a clear view of the customer
The key to understanding customers lies in listening to them and connecting through various communication channels, says expert.
Could personalised AI assistants streamline your business?
Oracle's new Digital Assistant uses AI to revolutionise workplace efficiency, aiding with tasks across apps.
Promapp teams up with Kiwi agriculture & farming company
Promapp’s integration with SharePoint and Microsoft Dynamics will eventually support the sharing of processes to external suppliers.
Innovation & AI - top priorities for Asian companies - so what's the hold up?
Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Qualtrics launches new tools to help companies create quality CX programs
Qualtrics has enhanced its customer experience management platform to help companies improve their CX programs and drive customer satisfaction.
Software AG: Digital transformation is the way of the future
Software AG's Digital Business Platform is aiding customer traction and partner expansion in digital transformation.
Melbourne IT signs three year HCL deal
Melbourne IT has signed a three year deal with HCL Technologies to implement its global Integrated Web Services IT integration project.