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Conversational AI stories

Godel joins Databricks partner programme as Bronze
Data Analytics

Godel joins Databricks partner programme as Bronze

The consultancy aims to help customers turn fragmented data estates into governed AI systems that can move from pilot projects into production.

By Joseph Gabriel Lagonsin • 4 min read • Today
Google adds six AI analytics functions to BigQuery
Data Analytics

Google adds six AI analytics functions to BigQuery

The update lets analysts probe metric swings, causal effects and trends inside BigQuery without exporting data to other tools.

By Sean Mitchell • 4 min read • Yesterday
Diligent adds agentic AI to governance risk platform
Software-as-a-Service

Diligent adds agentic AI to governance risk platform

Risk and audit teams could cut days of manual reporting as the new tools automate assessments, evidence gathering and board updates.

By Sofiah Nichole Salivio • 4 min read • Yesterday
TiVo launches Agent TiVo for AI entertainment discovery
Personalisation

TiVo launches Agent TiVo for AI entertainment discovery

Viewers could spend less time searching and more time watching as TiVo adds conversational AI search across fragmented TV and streaming catalogues.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Bybit launches AI chat interface for trading & support
Fintech

Bybit launches AI chat interface for trading & support

Users must opt in and fund a separate sub-account as Bybit folds trades and support into one chat window, with risk controls in place.

By Karen Joy Bacudo • 4 min read • Last week
Cloudera & Mistral partner on sovereign enterprise AI
Hybrid Cloud

Cloudera & Mistral partner on sovereign enterprise AI

The tie-up lets firms run and customise AI on sensitive data in private environments, easing compliance and security concerns over external services.

By Joseph Gabriel Lagonsin • 5 min read • Last week
OpenTable launches AI tools to help restaurants fill seats
Software-as-a-Service

OpenTable launches AI tools to help restaurants fill seats

AI search and automation are helping restaurants win more bookings as OpenTable expands tools aimed at cutting staff workload and boosting covers.

By Sofiah Nichole Salivio • 4 min read • Last week
Sembly 3.0 aims to automate business document creation
Software-as-a-Service

Sembly 3.0 aims to automate business document creation

Business teams could cut weeks from report and presentation work as the platform turns internal data into client-ready documents.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Red Hat AI 3.5 adds safety tools for enterprise AI
Virtualisation

Red Hat AI 3.5 adds safety tools for enterprise AI

Enterprises can now monitor and govern AI systems more closely as the new release adds benchmarking, compliance reporting and GPU controls.

By Sean Mitchell • 4 min read • Last week
RavenDB launches Quill for AI agents on SQL databases
Software-as-a-Service

RavenDB launches Quill for AI agents on SQL databases

It could cut the cost and delay of bringing AI agents to regulated data by letting firms use live SQL systems without migration.

By Joseph Gabriel Lagonsin • 4 min read • Last week
PCI Pal launches MCP server for secure AI payments
Data Protection

PCI Pal launches MCP server for secure AI payments

Banks and contact centres can now let AI agents take payments without exposing card data, while keeping PCI-DSS controls intact.

By Karen Joy Bacudo • 3 min read • Last week
Algolia names Chung & Servantez to AI growth roles
Software-as-a-Service

Algolia names Chung & Servantez to AI growth roles

The appointments bolster Algolia's push into enterprise AI, as it seeks to turn search into a trusted retrieval layer for customer data.

By Sofiah Nichole Salivio • 4 min read • Last week
Infobip study finds brands struggle to prove sports ROI
Digital Transformation

Infobip study finds brands struggle to prove sports ROI

Most marketers still cannot tie sports fan engagement to sales, even as they raise budgets for live-event campaigns and AI tools.

By Karen Joy Bacudo • 4 min read • Last week
AI transforms CX to go beyond the chatbot
Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Last week

Stories from Other Regions

Conversational AI stories

Sembly 3.0 aims to cut weeks off client document work
Software-as-a-Service

Sembly 3.0 aims to cut weeks off client document work

The software could save teams two to three weeks on client reports and presentations as rivals race to automate final document production.

By Sofiah Nichole Salivio • 4 min read • Last week
Diamond Logistics adds AI dashboards to Despatchlab
Software-as-a-Service

Diamond Logistics adds AI dashboards to Despatchlab

Logistics customers will be able to query stock and delivery data in plain English as Diamond tests a new AI agent for Despatchlab.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Armstrong Bell marks 25 years with AI & cybersecurity
Unified Communications

Armstrong Bell marks 25 years with AI & cybersecurity

Growth now rests on managed IT and cyber defence as the Bromsgrove firm serves more than 400 organisations and builds AI voice agents.

By Sofiah Nichole Salivio • 4 min read • Last week
Lendi lifts loan lodgement with AI agents & Twilio
Digital Transformation

Lendi lifts loan lodgement with AI agents & Twilio

Home loan applicants are reaching loan lodgement 2.5 times faster after Lendi Group linked AI agents to Twilio's platform.

By Karen Joy Bacudo • 4 min read • Last week