Communication stories
As video communication surges, network health faces new challenges. A SolarWinds survey shows 89% of networks integrate video, pushing admins to adapt rapidly.
Today companies require shorter delivery cycles in order to adapt to changing market conditions and be more responsive to customer needs and expectations.
Chris Hanlon revolutionises Telecom's 70,000-word document maze into efficient customer communication, boosting retention and cutting costs.
Zendesk's customer engagement strategy includes buying clients drinks, a tactic that aligns with their recent milestone of surpassing 10,000 clients.
Spelling and grammar errors can cripple online sales, says entrepreneur Charles Duncombe, who saw revenue double after correcting mistakes on his website.
George Atrash named MD for Asia Pacific at ShoreTel; aims to drive market demand for UC, collaboration, and mobility solutions while expanding brand presence.
Sony has revealed its dual-screen tablet, the S1 for rich media and S2 for mobile entertainment, both featuring Android 3.0 and 3G/4G support.
Pope Benedict XVI endorses the internet, urging Catholics to communicate online with honesty, respect, and integrity. Mass caution against divisive rhetoric.
Facebook enhances Pages with better communication features, expressive tools, and relevancy improvements, alongside a new faster Photo Viewer.
Nepal-based Ncell launches 3G services at Mount Everest, helping trekkers stay connected. Expansion plans for next year.
Tech wisdom for seniors: Embrace experimentation, seek peer mentors, and integrate digital skills in daily life for indispensable connections.
Microsoft apologises after a local glitch took its US cloud service down for hours, affecting North American businesses.
MindManager empowers business professionals to better capture, organise and communicate ideas, information and projects for business success.
Paul Spain, host of the NZ Tech Podcast, covers what's involved with producing and launching a successful podcast.
He sees you when you're Tweeting, use Facebook outside breaks, he knows when you send risque mails so be good for goodness' sake!.
'It's a hard market to enter, but we always run the business assuming someone's going to do it tomorrow': COO.
UK's Clear Mobitel eyes NZ's 700MHz spectrum, vowing to shatter the mobile market monopoly with plans for an innovative LTE network.
Whether your business is experiencing good times or bad, it's important to maintain and increase your profile,.
Atlas Gentech partners with LifeSize to bring top-notch HD video comms to New Zealand, aiming for unparalleled face-to-face meeting quality.
Crown Fibre Holdings has received refined proposals for New Zealand's Ultra-Fast Broadband initiative, aiming to deliver fibre to 75% of Kiwis in 10 years.
