Communication stories
NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.
Global remote work is helping businesses expand into new markets. Speaking to customers in their native language is key to success.
S-NET Communications, a provider of cloud-based business communications and networking solutions, has expanded its partnership with SASE leader Versa Networks.
HCL is bringing its TechBee early career programme to NZ in an effort to help close the country's IT skill gap.
TeleGeography's global study reveals that the cost of SD-WAN has fallen significantly, driving a change in user preferences for monitoring features.
Avaya and Alcatel-Lucent Enterprise announce a strategic partnership to accelerate customers transformations to the cloud.
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.
Telcos need to focus on the human experience, not just customer experience, to drive innovation and loyalty in the digital age.
Are you pressed to meet higher growth targets, needing more business opportunities but hampered by shrinking operational budgets?.
Jabra's managing director ANZ, David Piggott, discusses the importance of quality communication technology in our first IT Jam. #TechDay.
Fortinet has provided the island nation of Niue with a range of cybersecurity solutions in an effort to increase network communications among residents.
Verloop.io partners with Vonage to expand conversational AI applications across multiple channels, including WhatsApp and Facebook Messenger.
HGC partners with Kacific to provide better broadband solutions in Southeast Asia, with a focus on the Philippines.
Zoom becomes first video communication client to receive high-level security certification from German Federal Office for Information Security.
Frost & Sullivan has named Vonage Asia-Pacific Communications Platform as a Service Company of the Year for the third year in a row.
Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.
The IT and communications sector faced the highest number of cyber attacks globally in 2021, according to Darktrace's security researchers.
The membership appointment will allow Spark to continue working closely with communities to help them thrive using innovative technology and practices.
The technology gifted to St John includes Jabra headsets, Yealink and Poly conference phones, and Logitech keyboard and mouse sets, worth over $8,000.
