CJ Desai stories

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CJ Desai is a distinguished author who frequently writes about advancements in artificial intelligence and technological partnerships. With a keen interest in the intersection of AI and workplace solutions, Desai highlights significant collaborations, innovations, and strategic alliances in the tech industry.

Desai reports on groundbreaking initiatives such as IBM and Meta's international AI Alliance designed to foster open innovation and standardisation in AI technologies. Additionally, Desai covers ServiceNow's enhancement of its AI portfolio with generative AI capabilities, focusing on swift services and heightened productivity.

Further investigations by Desai reveal the expanding partnership between ServiceNow and Zoom, aimed at offering superior connectivity and collaboration solutions for their customers. This is complementarily reflected in Cognizant's collaboration with ServiceNow to improve AI utilisation in modern workplace services through streamlined self-services and a 'total experience' model.

Desai also sheds light on the deepening strategic alliance between ServiceNow and Microsoft, which focuses on assimilating AI systems to boost workflow efficiency and provide greater flexibility for employees. This alliance builds upon the impressive Q1 results reported by ServiceNow, marking a significant milestone in AI integration for workplace enhancement.