Case management stories
Appdome adds backend Risk Intelligence APIs for IDAnchor
Yesterday
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cloud security
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mdm
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application security
Appdome expands IDAnchor with Risk Intelligence APIs to feed backend fraud systems mobile threat history, identity data and AI risk scoring.
Appdome launches backend risk APIs for mobile fraud
3 days ago
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saas
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mdm
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application security
Appdome widens its IDAnchor platform with server-side Risk Intelligence APIs, giving fraud teams verified mobile signals, threat history and AI-ready scores.
Oracle adds Lucinity AI investigation tools for banks
5 days ago
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digital transformation
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fintech
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it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
Katalon launches AI testing platform for software quality
Last week
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devops
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digital transformation
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partner programmes
Katalon unveils True Platform to help enterprises govern AI-written code with auditable testing, human approvals and unified quality controls.
Salesforce adds Slackbot features to boost CRM work
This month
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crm
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digital transformation
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martech
Salesforce expands Slackbot with meeting notes, voice input and CRM updates, pitching the tool as a conversational hub for workplace apps.
Doxis folds Klippa into one brand after acquisition
This month
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document management
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digital transformation
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ecm
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
AI & automation could lift law firm profits, study finds
Last month
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digital transformation
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partner programmes
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rpa
Law firms in US and Canada face rising admin drag as LEAP research finds AI and automation could unlock profitability through fewer manual tasks.
UiPath launches AI tools for bank compliance & lending
Last month
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digital transformation
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cx
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martech
UiPath rolls out agentic AI for banks to automate sanctions checks and loan origination, citing faster decisions and tighter audit controls.
Gamma urges staged AI rollouts to cut CX transformation risk
Last month
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crm
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uc
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devops
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
Rimini Street wins three Stevie Awards for support
Last month
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digital transformation
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cx
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martech
Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
WorkFusion's Tara wins AML award for sanctions screening
Last month
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crypto
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fintech
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cx
WorkFusion's AI agent Tara has been named AML Solution of the Year by FinTech Breakthrough for streamlining sanctions screening workloads.
Simbian launches AI platform for unified cyber ops
Last month
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devops
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cloud security
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application security
Simbian unveils an AI-driven cyber security platform uniting offence and defence via a shared Context Lake to speed, link and automate response.
Secure.com urges 'human-first' design for security ops
Last month
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firewalls
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siem
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network security
Secure.com warns SOCs face rising risk from clunky workflows and alert overload, urging 'human-first' design and greater automation.
Graylog adds explainable AI to speed security response
Last month
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siem
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cloud security
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advanced persistent threat protection
Graylog launches explainable AI, automation and chat-style queries to cut alert noise and halve investigation time for lean security teams.
Qualtrics unveils AI tools to fix customer issues fast
Last month
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uc
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data analytics
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digital transformation
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
Unlimited & Themis unveil AI tool for bank complaints
Last month
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fintech
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cx
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martech
Unlimited and Themis launch Complaints AI to help banks automate complaint analysis, spot emerging risks and meet tightening regulation.
Governments to deploy AI agents, tighten oversight by 2029
Last month
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digital transformation
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cx
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martech
Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.
Strong growth for Irish tech imports across Australia and New Zealand
Last month
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fintech
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risk & compliance
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ai
Irish tech exports to Australia and New Zealand have surged nearly 60% in five years, with Enterprise Ireland backing rapid sector growth.
Qualtrics named Leader in Gartner Voice of Customer
Last month
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uc
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data analytics
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digital transformation
Qualtrics named Leader in Gartner Voice of the Customer report, topping rivals for execution and vision as AI reshapes CX platforms.
Melissa podcast probes data quality, risk & identity
Last month
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data analytics
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digital transformation
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cx
Data specialist Melissa debuts a podcast probing how flawed customer and identity data fuels risk, fraud and compliance headaches.