Calabrio stories
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RingCentral launches AI-powered contact centre RingCX in Australia
Fri, 3rd May 2024
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uc
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martech
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omnichannel
RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.
![Story image](../../../../../uploads/story/2024/03/28/preview_img-5kPjwRn3JdvptJd05ebooMNt.webp)
Calabrio & Customer Driven expand partnership into Australia
Fri, 29th Mar 2024
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uc
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cx
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martech
Workforce management firm Calabrio expands its partnership with Customer Driven Solutions to enhance contact centre operations in Australia.
![Story image](../../../../../uploads/story/2023/08/11/preview_Calabrio_Dillon_Nugent(2).webp)
Calabrio Names Dillon Nugent as Chief Marketing Officer
Fri, 11th Aug 2023
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saas
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cx
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martech
Dillon Nugent appointed as CMO of workforce performance company, Calabrio, bringing 25+ years of marketing experience to drive growth strategies.
![Story image](../../../../../uploads/story/2023/05/25/preview_Joel_Martins_CTO_Calabrio.webp)
Calabrio appoints Joel Martins as New CTO
Wed, 24th May 2023
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software engineering
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product management
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cloud services
Calabrio, the workforce management company, has appointed Joel Martins as its new CTO to lead its global technology and product management teams.
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Calabrio appoints Jim Davies as Chief Experience Officer
Fri, 11th Nov 2022
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martech
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cx
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customer journey
Former Gartner analyst Jim Davies becomes Calabrio's Chief Experience Officer, prioritizing customer-first contact center strategies and VoC insights.