Business communications Stories - Page 5

Global Stories

Business communications stories

Gamma & Red Cactus expand CRM-UCaaS links in Europe

Gamma and Red Cactus have agreed a Europe-wide tie-up to bring Bubble-powered CRM and ERP integrations to Gamma's UCaaS partner network.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026

Unified Communications

Spectralink launches S1000 DECT platform for Teams

Spectralink's new S1000 DECT platform brings serverless, site-wide voice to frontline workers with direct Microsoft Teams integration.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 13th Jan 2026

Unified Communications

Yealink debuts hybrid work audio gear at Officeworks

Yealink launches SP92 speakerphone and BH71 Pro headset at Officeworks, targeting hybrid workers needing clearer calls in noisy spaces.

By Karen Joy Bacudo • 3 min read • Tue, 13th Jan 2026

Unified Communications

RingQ & Snom forge global cloud telephony partnership

RingQ and Snom have sealed a global cloud telephony partnership to streamline IP phone provisioning and unified communications for businesses.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026

Unified Communications

Hands-on review: Yealink WH64 Hybrid Dual UC DECT wireless headset

Yealink's WH64 Hybrid Dual UC DECT headset delivers crisp calls, strong music performance and all-day comfort for busy open-plan offices.

By Darren Price • 3 min read • Thu, 18th Dec 2025

Unified Communications

Odigo acquisition boosts ALE Connect hybrid CCaaS push

Odigo's takeover of Akio deepens its ALE Connect alliance with Alcatel-Lucent Enterprise, accelerating hybrid CCaaS and agentic AI innovation.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025

Unified Communications

ReveNet: APAC SMS revenue at risk without urgent operator action

ReveNet warns APAC's USD $55bn A2P SMS revenue faces steep decline without urgent operator action to tackle rising costs, fraud, and fragmented regulation.

By Melvin Hipolito • 4 min read • Thu, 11th Sep 2025

Data Protection

Email remains top vulnerability for sensitive data, report finds

Email remains the greatest risk for sensitive data breaches, with 90% of business communications exposed, warns Kiteworks' 2025 security report.

By Shannon Williams • 4 min read • Wed, 10th Sep 2025

Stories from Other Regions

Business communications stories

Network Infrastructure

BT to power easyJet crew devices with eSIM network

BT will equip 23,000 easyJet crew and ground devices with eSIM connectivity across 35 countries and 150-plus European airports.

By Mark Tarre • 2 min read • Fri, 16th Jan 2026

Customer Relationship Management

iwGROUP names John Horsman Account Director for iwCONNECT

iwGROUP appoints telecoms veteran John Horsman as Account Director to spearhead iwCONNECT, its integrated telecoms and technology division.

By Sean Mitchell • 3 min read • Wed, 14th Jan 2026

Customer Relationship Management

Journey Beyond builds cloud tech stack for safari resort

Journey Beyond deploys RingCentral-powered cloud stack and in-house AI chat to run South Australia's new Monarto Safari Resort in four months.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026

Unified Communications

Spitfire launches PSTN switch-off migration service

Spitfire launches PSTN migration service to help UK firms leave legacy copper lines ahead of BT and Openreach's revised 2027 switch-off.

By Sean Mitchell • 4 min read • Wed, 7th Jan 2026

Unified Communications

Gamma unveils GammaUCX to unify cloud voice estates

Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025

Unified Communications

The Great British switch-off: Why UK SMEs need to future-proof their communications

With the UK's PSTN network ending in 2027, over 5.5 million SMEs must urgently switch to digital communications to avoid disruption and boost resilience.

By Ollie Newby • 4 min read • Mon, 24th Nov 2025

Unified Communications

Spain leads unified communications surge as EU market grows

Spain leads the EU unified communications surge with a 104% revenue rise, driven by education demand and renewed projects as the market grows in Q4 2025.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025

Unified Communications

Kordia to deliver Dialpad's AI-powered contact centres locally

Kordia is now a Managed Services Partner to deliver Dialpad's AI-powered contact centre solutions in New Zealand, enhancing local support and customer engagement.

By Sean Mitchell • 3 min read • Mon, 3rd Nov 2025

Firewalls

Email breaches cost Australian firms AUD $436,307 on average

Australian firms face average costs of AUD $436,307 from email breaches, with slow responses increasing ransomware risks, says Barracuda report.

By Melvin Hipolito • 3 min read • Thu, 30th Oct 2025

Unified Communications

Gamma & Crexendo partner to boost global UCaaS through OCI

Gamma and Crexendo have teamed up to offer global UCaaS solutions via Oracle Cloud Infrastructure, easing international expansion for service providers.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025