IT Brief Asia - Technology news for CIOs & IT decision-makers

Brendan Maree stories

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ProHance named Enterprise High Performer by G2 in Asia Pacific
2 days ago
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asia pacific
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workforce management
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customer satisfaction
ProHance has been named an Enterprise High Performer in G2’s Summer 2024 report for Workforce Management in Asia Pacific, highlighting its top-tier workplace solutions.
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Call Design & ProHance announce back-office partnership
Fri, 17th May 2024
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data analytics
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productivity
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big data
Call Design and ProHance join forces to revolutionise back-office operations with advanced analytics, aiming to boost productivity in an increasingly hybrid work environment.
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Using data to improve the management of contingent workforces
Wed, 20th Mar 2024
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hybrid & remote work
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outsourcing
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productivity
Businesses are harnessing data to optimise the management of their contingent workforces, a trend invigorated by the remote work shift during the pandemic.
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Brendan Maree joins ProHance to spur growth in Australia & New Zealand
Tue, 20th Feb 2024
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uc
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digital transformation
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avaya
ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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uc
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it industry
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nz
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
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Video: 10 Minute IT Jams - Who is 8x8?
Tue, 11th Aug 2020
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uc
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hybrid & remote work
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contact centre
TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
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Rising to the contact centre security challenge in the era of COVID-19
Fri, 10th Jul 2020
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uc
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crm
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martech
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
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Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
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uc
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firewalls
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network infrastructure
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
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crm
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uc
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cx
Creating a unified eco-system of interconnected apps can give businesses a competitive edge by enhancing data aggregation and improving customer experience.
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Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
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uc
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network infrastructure
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sd-wan
Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
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Why supply chain companies should adopt cloud-based communications
Wed, 13th Nov 2019
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uc
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supply chain systems
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open source
Australia's GBP £97 billion supply chain industry is rapidly adopting cloud comms to enhance efficiency, cut costs, and stay competitive amid growing pressure.
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Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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uc
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contact centre
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8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
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How AI benefits customer service
Mon, 25th Feb 2019
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uc
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crm
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martech
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
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Tearing down international borders with cloud-based communication
Fri, 9th Feb 2018
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uc
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crm
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martech
Companies with global aspirations face challenges in deploying effective communications infrastructure, but cloud-based platforms offer a solution.
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Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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uc
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contact centre
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it industry
Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.
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Kiwis claim Interactive Intelligence partner award
Wed, 22nd Feb 2012
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interactive intelligence
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partners
Amtel Communications from New Zealand has been named Best Support Partner at Interactive Intelligence’s APAC awards, among three ANZ winners.
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Three Ps to finding the best IP PBX
Fri, 1st May 2009
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uc
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avaya
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nz
As enterprises focus on IP telephony, examining IP PBX systems through the lens of practicality, power and proven performance is key to VoIP success.