IT Brief Asia - Technology news for CIOs & IT decision-makers

Brendan Maree stories

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Brendan Maree joins ProHance to spur growth in Australia & New Zealand
6 days ago
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digital transformation
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contact centre
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avaya
ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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contact centre
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avaya
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it industry
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
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Video: 10 Minute IT Jams - Who is 8x8?
Tue, 11th Aug 2020
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contact centre
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wfh
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remote working
TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
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Rising to the contact centre security challenge in the era of COVID-19
Fri, 10th Jul 2020
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contact centre
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crm
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martech
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
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Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
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uc
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firewall
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contact centre
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
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Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
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contact centre
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crm
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cx
App overload stifles insights as businesses struggle to unite scattered data for customer experience.
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Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
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contact centre
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network infrastructure
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cloud services
Aussie businesses adopt SD-WAN to boost cloud app performance amidst soaring cloud investment.
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Why supply chain companies should adopt cloud-based communications
Wed, 13th Nov 2019
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contact centre
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cloud services
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inventory management systems
Cloud tech revolutionising Australia's $97bn supply chain industry, enhancing efficiency and communication.
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Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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uc
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contact centre
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retail
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
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How AI benefits customer service
Mon, 25th Feb 2019
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contact centre
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crm
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martech
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
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Tearing down international borders with cloud-based communication
Fri, 9th Feb 2018
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contact centre
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crm
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martech
Companies with global aspirations face challenges in deploying effective communications infrastructure, but cloud-based platforms offer a solution.
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Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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contact centre
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interactive intelligence
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it industry
Interactive Intelligence has appointed Paul Crump as Territory Manager, ANZ, Business Process Automation.
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Kiwis claim Interactive Intelligence partner award
Wed, 22nd Feb 2012
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interactive intelligence
Amtel Communications named Best Support Partner for work with user community.
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Three Ps to finding the best IP PBX
Fri, 1st May 2009
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contact centre
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support
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avaya
The increasing focus on IP telephony and SIP is causing enterprises to examine IP PBX systems under a more focused microscope as they consider ways to anchor their VoIP initiatives.