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Backbase named Forrester leader & customer favourite
Software-as-a-Service

Backbase named Forrester leader & customer favourite

Banks seeking to cut fragmentation may see Backbase's Forrester nod as validation that its AI-native platform can unify front-office work.

By Shannon Williams • 4 min read • Last month
Backbase launches AI-native banking OS to unify frontline
Software-as-a-Service

Backbase launches AI-native banking OS to unify frontline

Banks could use the new platform to cut frontline bottlenecks, as Backbase says 80% of such work happens in disconnected system gaps.

By Karen Joy Bacudo • 3 min read • Last month
LangWatch launches open-source tool for AI red-teaming
Data Protection

LangWatch launches open-source tool for AI red-teaming

The framework is designed to expose hidden risks in production AI systems that can be missed by conventional one-off tests.

By Sean Mitchell • 4 min read • Last month
Backbase, Ninth Wave unlock ERP banking connections
Disaster Recovery

Backbase, Ninth Wave unlock ERP banking connections

Banks could cut manual treasury work for business clients as the new link feeds ERP and accounting data straight into banking systems.

By Karen Joy Bacudo • 4 min read • Last month
Backbase names Didier Van der Coelden CFO for AI push
Software-as-a-Service

Backbase names Didier Van der Coelden CFO for AI push

Backbase appoints Didier Van der Coelden as CFO to steer growth and AI-led banking platform expansion across its global operations.

By Sofiah Nichole Salivio • 3 min read • Mon, 9th Mar 2026
Backbase wins award for AI-driven wealth management platform
Customer Relationship Management

Backbase wins award for AI-driven wealth management platform

Backbase wins the 2025 Datos Impact Award for its AI-driven platform revolutionising wealth management with faster onboarding and personalised digital advice.

By Sean Mitchell • 3 min read • Tue, 4th Nov 2025
Why it's vital to bring all of your customers on your CX transformation journey
Data Analytics

Why it's vital to bring all of your customers on your CX transformation journey

Australian banks must use AI and personalised service to rebuild trust and enhance customer experience across all age groups and regions.

By Jeremy Thomas • 5 min read • Mon, 13th Oct 2025
Backbase names Adrian McPhee CTO to lead global AI banking push
Data Analytics

Backbase names Adrian McPhee CTO to lead global AI banking push

Backbase appoints Adrian McPhee as CTO to spearhead its AI-powered banking platform, accelerating global digital transformation in the financial sector.

By Melvin Hipolito • 3 min read • Fri, 27th Jun 2025
Backbase unveils AI platform to boost bank efficiency & growth
Fintech

Backbase unveils AI platform to boost bank efficiency & growth

Backbase launches AI-powered Banking Platform to boost banks' growth, automate tasks and improve efficiency amid legacy tech challenges globally.

By Melania Watson • 3 min read • Wed, 30th Apr 2025
Backbase partners with MeaWallet to boost digital payments
Unified Communications

Backbase partners with MeaWallet to boost digital payments

Backbase has teamed up with MeaWallet to boost digital payment services in Australia and New Zealand, aiming for enhanced security and faster deployment.

By Melania Watson • 2 min read • Tue, 25th Feb 2025
Backbase highlights banking trends shaping the industry in 2025
Data Analytics

Backbase highlights banking trends shaping the industry in 2025

Backbase forecasts a USD $1 trillion transformation in banking by 2025, urging traditional banks to innovate or face a 30% market share loss to digital rivals.

By Kaleah Salmon • 3 min read • Tue, 14th Jan 2025
Winning customer loyalty is a marathon, not a sprint
Digital Transformation

Winning customer loyalty is a marathon, not a sprint

As the race for customer loyalty intensifies, Australian and New Zealand banks must modernise rapidly to meet soaring digital expectations.

By Jeremy Thomas • 4 min read • Fri, 1st Nov 2024
Chris Shayan appointed head of AI at Backbase to lead vision
Digital Transformation

Chris Shayan appointed head of AI at Backbase to lead vision

Backbase appoints Chris Shayan as Head of AI to drive innovation in its Engagement Banking Platform, marking a significant step in rearchitecting banking around the customer.

By Imee Dequito • 3 min read • Wed, 26th Jun 2024
How blending ICT environments can elevate or impede your financial services merger
Fintech

How blending ICT environments can elevate or impede your financial services merger

Being strategic about the way you consolidate and integrate your respective tech stacks is critical.

By Iman Ghodosi • 4 min read • Mon, 29th Apr 2024

Stories from Other Regions

Backbase stories

Backbase unveils Intelligence Fabric to boost banking with AI
Customer Relationship Management

Backbase unveils Intelligence Fabric to boost banking with AI

Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.

By Sean Mitchell • 3 min read • Thu, 26th Sep 2024
MyState Bank modernises digital banking with Backbase platform
Crypto

MyState Bank modernises digital banking with Backbase platform

MyState Bank launches a new digital banking platform, developed by Backbase, enhancing personal finance management and security features, to fuel growth.

By Melania Watson • 3 min read • Mon, 26th Aug 2024
Mark Appel joins Sendcloud as Chief Marketing Officer
Marketing Technologies

Mark Appel joins Sendcloud as Chief Marketing Officer

Sendcloud, Europe's leading shipping platform, appoints top Dutch marketer Mark Appel as CMO to aid in navigating global shipping challenges amid a competitive eCommerce environment.

By Imee Dequito • 3 min read • Thu, 14th Mar 2024